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Novell eDirectory 8.8 Troubleshooting Guide - NetIQ

Novell eDirectory 8.8 Troubleshooting Guide - NetIQ

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17 NMAS on Linux and UNIX 93<br />

17.1 Unable to Log In Using Any Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93<br />

17.2 The User Added Using the ICE Utility Is Unable to Log In Using Simple Password . . . . . . . . 93<br />

18 <strong>Troubleshooting</strong> on Windows 95<br />

18.1 The <strong>eDirectory</strong> for Windows Server Won’t Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95<br />

18.2 The Windows Server Can’t Open the <strong>eDirectory</strong> Database Files . . . . . . . . . . . . . . . . . . . . . . 95<br />

18.3 Restoring <strong>eDirectory</strong> on Windows after an Emergency Repair . . . . . . . . . . . . . . . . . . . . . . . . 96<br />

novdocx (en) 22 June 2009<br />

19 Accessing HTTPSTK When DS Is Not Loaded 97<br />

19.1 Setting the SAdmin Password on NetWare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97<br />

19.2 Setting the SAdmin Password on Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97<br />

19.3 Setting the SAdmin Password on Linux, Solaris, and AIX . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98<br />

20 Encrypting Data in <strong>eDirectory</strong> 99<br />

20.1 Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99<br />

20.1.1 -6090 0xFFFFE836 ERR_ER_DISABLED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99<br />

20.1.2 -6089 0xFFFFE837 ERR_REQUIRE_SECURE_ACCESS. . . . . . . . . . . . . . . . . . . . 99<br />

20.1.3 -666 FFFFFD66 INCOMPATIBLE NDS VERSION . . . . . . . . . . . . . . . . . . . . . . . . . 100<br />

20.2 Problem With Duplicate Encryption Algorithms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101<br />

20.3 Encryption of Stream Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101<br />

20.4 Configuring Encrypted Replication through iManager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101<br />

20.5 Viewing or Modifying Encrypted Attributes through iManager . . . . . . . . . . . . . . . . . . . . . . . . 101<br />

20.6 Merging Trees With Encrypted Replication Enabled Fails . . . . . . . . . . . . . . . . . . . . . . . . . . . 102<br />

20.7 Limber Displays -603 Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102<br />

21 The <strong>eDirectory</strong> Management Toolbox 103<br />

21.1 Unable to Stop the eMTool Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103<br />

21.2 Restore gives -6020 error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103<br />

22 SASL-GSSAPI 105<br />

22.1 SASL-GSSAPI Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105<br />

22.1.1 GSSAPI With Multiple User Objects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105<br />

22.1.2 Authorization ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105<br />

22.2 Log File Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105<br />

22.3 Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105<br />

23 Miscellaneous 109<br />

23.1 Backing Up a Container . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109<br />

23.2 Repeated <strong>eDirectory</strong> Logins. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110<br />

23.3 Enabling Event System Statistics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110<br />

23.4 Tracking Memory Corruption Issues on Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110<br />

23.5 TCP Connection not Terminating after Abnormal Logout . . . . . . . . . . . . . . . . . . . . . . . . . . . 110<br />

23.6 NDS Error, System Failure (-632) Occurs When Doing ldapsearch for the User Objects . . . 112<br />

23.7 Disabling SecretStore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112<br />

23.7.1 On Linix and UNIX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112<br />

23.7.2 On NetWare. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112<br />

8 <strong>Novell</strong> <strong>eDirectory</strong> <strong>8.8</strong> <strong>Troubleshooting</strong> <strong>Guide</strong>

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