14 <strong>Novell</strong> <strong>eDirectory</strong> <strong>8.8</strong> <strong>Troubleshooting</strong> <strong>Guide</strong> novdocx (en) 22 June 2009
2Installation and Configuration • Section 2.1, “Installation,” on page 15 • Section 2.2, “Configuration,” on page 17 • Section 2.3, “Upgrade,” on page 18 • Section 2.4, “Multiple Instances,” on page 19 2.1 Installation This section discusses various problems you may encounter during the <strong>eDirectory</strong> <strong>8.8</strong> installation along with troubleshooting tips. • Section 2.1.1, “Installation Not Successful,” on page 15 • Section 2.1.2, “Installation Takes a Long Time,” on page 16 • Section 2.1.3, “<strong>eDirectory</strong> Install Fails for Container Administrators,” on page 16 • Section 2.1.4, “Unable to Install into an Existing Tree over the WAN,” on page 16 • Section 2.1.5, “NICI Installation Failed - 1497,” on page 17 • Section 2.1.6, “Naming Objects,” on page 17 • Section 2.1.7, “NICI Does Not Get Installed in the Server Mode on Windows,” on page 17 • Section 2.1.8, “Tarball Upgrade Fails With "Cannot open or remove a file containing a running program" Error Message,” on page 17 2.1.1 Installation Not Successful • Check for the following error message in the /var/adm/messages directory: Unable to bind to SLP Multicast Address. Multicast route not added? This message is displayed if the Linux or Solaris machine is not configured for a multicast route address. Add the multicast route address and restart the slpuasa daemon. • If the -632: Error description System failure error message appears during installation, exit from the installation process. Set the n4u.base.slp.max-wait parameter to a larger value, such as 50, in the /etc/opt/novell/ <strong>eDirectory</strong>/conf/nds.conf file, then restart the installation process. • During installation, if the Tree Name Not Found error message is displayed, do the following: 1 Check whether multicast routing is enabled on the Solaris host that you are installing the product on. 2 Specify the IP address of the master server of the Tree partition. 2 novdocx (en) 22 June 2009 Installation and Configuration 15