pdf download - Software and Computer Technology - TU Delft
pdf download - Software and Computer Technology - TU Delft
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Glossary of terms<br />
• Recovery: see Fault Recovery.<br />
• Repair time: the time between the moment of failure <strong>and</strong> the moment the system is recovered.<br />
• Remote Monitoring: the extraction of system parameters (log data) from systems all over<br />
the world to a central database.<br />
• Robustness: dependability with respect to external faults, which characterizes a system reaction<br />
to a specific class of faults [4].<br />
• Runtime Costs: a criterion of diagnostic performance that is used in this thesis, namely all<br />
the costs that the company makes to keep the diagnostic process up <strong>and</strong> running.<br />
• Service: in this thesis service refers to diagnosing <strong>and</strong> repairing of a system.<br />
• Service Delivery: correct functioning of the system (no failures occurred), in which it performs<br />
its intended function.<br />
• Service Engineer: the person that diagnoses <strong>and</strong> repairs systems. In this thesis the term refers<br />
to employees of PMS that diagnose <strong>and</strong> repair Philips Cardio-Vascular X-Ray Systems.<br />
• Service Innovation: a department of PMS - C/V that is responsible to provide service engineers<br />
with information that is necessary for diagnosing Philips Cardio-Vascular X-Ray Systems.<br />
• Service Specialist: a person that is specialized in the service of a system. In this thesis the<br />
term refers to employees of PMS that diagnose <strong>and</strong> repair the most rare failures of the Philips<br />
Cardio-Vascular X-Ray System.<br />
• ServiceWAX: current name of the project with as goal to develop the remote monitoring<br />
tools.<br />
• Speed of diagnoses: a criterion of diagnostic performance that is used in this thesis, namely<br />
the time between the moment that a failure occurs <strong>and</strong> the moment that the root cause of that<br />
failure is identified.<br />
• SPR: a FRU of the Philips C/V System that contains the MBU <strong>and</strong> the PEU.<br />
• St<strong>and</strong>: the mechanical body that has the collimator <strong>and</strong> flat detector on its far ends. It can be<br />
positioned relative to the patient in order to transmit x-ray through the patient.<br />
• Strong model: description of the system that defines all modes of operation.<br />
• Structure: what enables the system to generate the behavior [4].<br />
• Subsystem: a subset of interrelated components.<br />
• Supervisory Controller: entity that uses a diagnosis to recover the system (e.g., replace a<br />
component, clean rotating parts, invoke redundant component, etc.).<br />
• Symptom: see error.<br />
• Symptom-Cause-<strong>and</strong>-Solution sheets: documents used for fault diagnosis at PMS; quick<br />
lookup sheets, each containing symptoms, <strong>and</strong> their corresponding cause <strong>and</strong> solution.<br />
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