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Creating Value with the Future in Mind - Anglo American South Africa

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creat<strong>in</strong>g value for society<br />

creat<strong>in</strong>g value<br />

for society<br />

To be <strong>the</strong> partner of<br />

choice, it is essential<br />

that we ma<strong>in</strong>ta<strong>in</strong> a<br />

positive relationship<br />

<strong>with</strong> <strong>the</strong> communities<br />

around our operations.<br />

It is through <strong>the</strong>ir<br />

goodwill that we are<br />

able to ga<strong>in</strong> and<br />

ma<strong>in</strong>ta<strong>in</strong> our social<br />

licence to operate.<br />

employees and partners<br />

who have participated<br />

<strong>in</strong> our Advanced Social<br />

Management Programme<br />

254<br />

managers provided <strong>with</strong><br />

SEAT tra<strong>in</strong><strong>in</strong>g, to date<br />

800<br />

The needs and concerns of all our<br />

stakeholders <strong>in</strong>form and guide our<br />

approach to do<strong>in</strong>g bus<strong>in</strong>ess. Our<br />

m<strong>in</strong><strong>in</strong>g activities deliver substantial<br />

economic value, through <strong>the</strong><br />

commodities we m<strong>in</strong>e and process,<br />

<strong>the</strong> people we employ, <strong>the</strong> suppliers<br />

we support, and <strong>the</strong> revenues we<br />

generate. We plan our m<strong>in</strong><strong>in</strong>g<br />

operations <strong>with</strong> <strong>the</strong> aim of ensur<strong>in</strong>g<br />

that <strong>the</strong> value we create through our<br />

activities results <strong>in</strong> a positive social<br />

and environmental legacy once <strong>the</strong>y<br />

close. We believe that effective<br />

management of social issues is a<br />

necessary element of sound overall<br />

operational management and that our<br />

lead<strong>in</strong>g management systems are a<br />

source of competitive advantage.<br />

Pr<strong>in</strong>cipal risks and opportunities<br />

Our most significant social risks fall<br />

<strong>in</strong>to two categories: <strong>the</strong> risks that<br />

our activities present to our host<br />

communities and society more<br />

broadly; and <strong>the</strong> risks to our bus<strong>in</strong>ess<br />

from problematic situations <strong>with</strong><strong>in</strong><br />

communities <strong>the</strong>mselves. These risks<br />

may be historically rooted and present<br />

complex long-term social challenges,<br />

as <strong>the</strong> legacy of apar<strong>the</strong>id does <strong>in</strong><br />

<strong>South</strong> <strong>Africa</strong>. Our social risks are<br />

predom<strong>in</strong>antly associated <strong>with</strong><br />

develop<strong>in</strong>g new operations, resettl<strong>in</strong>g<br />

communities and retrench<strong>in</strong>g<br />

employees. If we fail to account for<br />

our actions and do not engage<br />

appropriately <strong>with</strong> our communities,<br />

we risk underm<strong>in</strong><strong>in</strong>g our reputation<br />

and jeopardis<strong>in</strong>g our licence to develop<br />

and operate projects.<br />

Manage socio-political risks to our projects and operations<br />

Ensure we utilise <strong>the</strong> resources we have available for social performance activity<br />

Our strategy and<br />

management approach<br />

<strong>Anglo</strong> <strong>American</strong>’s social strategy is<br />

<strong>in</strong>formed by our values and bus<strong>in</strong>ess<br />

pr<strong>in</strong>ciples, and is implemented<br />

Overarch<strong>in</strong>g social<br />

performance objectives<br />

Manage socio-political risks to<br />

our projects and operations<br />

Ensure we utilise <strong>the</strong> resources we have<br />

available for social performance activity<br />

through a comprehensive set of<br />

social performance standards that<br />

are detailed <strong>in</strong> <strong>the</strong> <strong>Anglo</strong> <strong>American</strong><br />

Social Way. The strategy focuses<br />

on leverag<strong>in</strong>g our core bus<strong>in</strong>ess to<br />

support long-term social development<br />

through local procurement, workforce<br />

development and responsible supply<br />

cha<strong>in</strong> management. We place<br />

considerable emphasis on <strong>in</strong>tegrat<strong>in</strong>g<br />

social considerations <strong>in</strong>to each stage<br />

of <strong>the</strong> m<strong>in</strong><strong>in</strong>g life cycle, as well as<br />

on enhanc<strong>in</strong>g <strong>the</strong> expertise of our<br />

social and community development<br />

specialists and <strong>the</strong> social awareness<br />

of l<strong>in</strong>e managers.<br />

All operations follow social and<br />

community improvement plans,<br />

developed <strong>in</strong> 2009, which provide<br />

roadmaps aimed at ensur<strong>in</strong>g full<br />

compliance <strong>with</strong> <strong>the</strong> 24 requirements<br />

of <strong>the</strong> Social Way. The requirements<br />

of <strong>the</strong> Social Way are <strong>in</strong>tegrated <strong>in</strong>to<br />

<strong>the</strong> stage-gate reviews of our new<br />

capital projects and our due-diligence<br />

procedures for mergers and<br />

acquisitions. Social experts work<br />

<strong>with</strong> project teams at key stages <strong>in</strong> <strong>the</strong><br />

development of a m<strong>in</strong>e to determ<strong>in</strong>e<br />

whe<strong>the</strong>r <strong>the</strong> teams are compliant <strong>with</strong><br />

technical, f<strong>in</strong>ancial, environmental<br />

and social requirements. This process<br />

facilitates <strong>the</strong> earlier identification<br />

and management of potential risks,<br />

better preparation <strong>in</strong> terms of<br />

permitt<strong>in</strong>g requirements, and<br />

greater understand<strong>in</strong>g of community<br />

concerns and expectations.<br />

Socio-Economic Assessment<br />

Toolbox<br />

Our <strong>in</strong>dustry-lead<strong>in</strong>g Socio-Economic<br />

Assessment Toolbox (SEAT) is <strong>the</strong><br />

primary means by which we enhance<br />

<strong>the</strong> development outcomes and<br />

capacities of host communities. We<br />

use SEAT to improve operations’<br />

understand<strong>in</strong>g of <strong>the</strong>ir socio-economic<br />

impacts (both positive and negative),<br />

enhance stakeholder dialogue and <strong>the</strong><br />

management of social issues, build our<br />

ability to support local socio-economic<br />

development, and foster greater<br />

transparency and accountability.<br />

Engagement <strong>with</strong> local stakeholders<br />

is central to <strong>the</strong> process.<br />

Create opportunity for <strong>Anglo</strong> <strong>American</strong> by becom<strong>in</strong>g a partner of choice. In particular through delivery of enhance socio-economic benefits.<br />

If we fail to<br />

account for our<br />

actions and do<br />

not engage<br />

appropriately<br />

<strong>with</strong> our<br />

communities,<br />

we risk<br />

underm<strong>in</strong><strong>in</strong>g<br />

our reputation<br />

and jeopardis<strong>in</strong>g<br />

our licence to<br />

develop and<br />

operate<br />

projects.<br />

Create opportunity for <strong>Anglo</strong> <strong>American</strong><br />

by becom<strong>in</strong>g a partner of choice, <strong>in</strong><br />

particular through delivery of enhanced<br />

socio-economic benefits<br />

24 <strong>Anglo</strong> <strong>American</strong> plc Susta<strong>in</strong>able Development Report 2012

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