Creating Value with the Future in Mind - Anglo American South Africa
Creating Value with the Future in Mind - Anglo American South Africa
Creating Value with the Future in Mind - Anglo American South Africa
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<strong>in</strong>vest<strong>in</strong>g <strong>in</strong> our people safety<br />
01 On Global Safety day<br />
on 26 November,<br />
employees at Kumba‘s<br />
Sishen m<strong>in</strong>e queue to<br />
make <strong>the</strong>ir commitment<br />
to <strong>Anglo</strong> <strong>American</strong>’s<br />
‘Real safety beg<strong>in</strong>s <strong>with</strong><br />
me’ <strong>in</strong>itiative.<br />
02 Sishen m<strong>in</strong>e production<br />
coord<strong>in</strong>ators Tebogo<br />
Ntatudi and Hetta du<br />
Plessis <strong>in</strong> <strong>the</strong> central<br />
control room monitor<strong>in</strong>g<br />
<strong>the</strong> m<strong>in</strong>e’s collisionavoidance<br />
system.<br />
03 Operator David Gómez,<br />
<strong>in</strong> Copper’s El Soldado’s<br />
solvent-extraction<br />
electro-w<strong>in</strong>n<strong>in</strong>g plant.<br />
Safety journey model<br />
Basic<br />
Reactive<br />
Compliant<br />
Resilient<br />
Proactive<br />
01<br />
Our current suite of Group safety<br />
programmes focuses on issues that<br />
will improve our level of maturity.<br />
These programmes l<strong>in</strong>k to <strong>the</strong><br />
23 journey-model elements and<br />
<strong>in</strong>volve: operational risk management;<br />
learn<strong>in</strong>g from <strong>in</strong>cidents; risk and<br />
change management; leadership;<br />
develop<strong>in</strong>g people; lead<strong>in</strong>g <strong>in</strong>dicators;<br />
corporate safety work streams; supply<br />
cha<strong>in</strong> safety <strong>in</strong>itiatives; <strong>in</strong>tegrat<strong>in</strong>g<br />
safety throughout <strong>the</strong> bus<strong>in</strong>ess; and<br />
<strong>the</strong> 2012 safety leadership summit. All<br />
operations have safety improvement<br />
plans that prioritise <strong>the</strong>se elements<br />
based on operational risk and help<br />
us put plans <strong>in</strong> place to move fur<strong>the</strong>r<br />
along <strong>the</strong> journey model.<br />
The operational risk management<br />
and learn<strong>in</strong>g from <strong>in</strong>cidents (LFI)<br />
programmes <strong>in</strong> particular have<br />
<strong>the</strong> potential to make a profound<br />
impact on our long-term safety<br />
performance. Progress on<br />
leadership, risk- and changemanagement,<br />
and supply cha<strong>in</strong><br />
safety <strong>in</strong>itiatives is also highlighted<br />
<strong>in</strong> <strong>the</strong> follow<strong>in</strong>g paragraphs.<br />
Integrated risk management<br />
An <strong>in</strong>tegrated approach to operational<br />
risk management is vital to improv<strong>in</strong>g<br />
both safety and operational<br />
performance. The <strong>Anglo</strong> <strong>American</strong><br />
operational risk management process<br />
(ORMP), which is based on our<br />
award-w<strong>in</strong>n<strong>in</strong>g Safety Risk<br />
Ensur<strong>in</strong>g that<br />
our managers<br />
and directors<br />
regularly visit<br />
our operations<br />
and play a<br />
visible role <strong>in</strong><br />
daily activities<br />
is an ongo<strong>in</strong>g<br />
drive. Our<br />
leaders try<br />
to foster a<br />
culture where<br />
employees at<br />
all levels feel<br />
empowered to<br />
engage freely<br />
on safety<br />
matters.<br />
Management Programme, ensures<br />
we take a common approach to<br />
operational risk management and<br />
that <strong>the</strong> development of associated<br />
skills has been <strong>in</strong>corporated <strong>in</strong>to our<br />
Group <strong>in</strong>tegrated risk management<br />
standard. We are build<strong>in</strong>g capacity at<br />
both bus<strong>in</strong>ess unit and operational<br />
levels by tra<strong>in</strong><strong>in</strong>g risk-assessment<br />
facilitators as part of our risk<br />
management work stream.<br />
Learn<strong>in</strong>g from <strong>in</strong>cidents<br />
One of our key safety pr<strong>in</strong>ciples is<br />
‘no repeats’. It is only through<br />
understand<strong>in</strong>g what happened and<br />
why it occurred, and by identify<strong>in</strong>g and<br />
tak<strong>in</strong>g preventative action, that we are<br />
able to avert similar <strong>in</strong>cidents. Dur<strong>in</strong>g<br />
<strong>the</strong> year we streng<strong>the</strong>ned <strong>the</strong> way<br />
we <strong>in</strong>vestigate and report <strong>in</strong>cidents.<br />
We have developed communication<br />
material to guide our (LFI) processes,<br />
supported by tra<strong>in</strong><strong>in</strong>g sessions.<br />
Encourag<strong>in</strong>gly, we are see<strong>in</strong>g an<br />
<strong>in</strong>crease <strong>in</strong> <strong>the</strong> use of <strong>the</strong> components<br />
of LFI, particularly <strong>in</strong> <strong>the</strong> quality<br />
of <strong>in</strong>vestigation and report<strong>in</strong>g of<br />
<strong>in</strong>cidents, and <strong>in</strong> <strong>the</strong> development<br />
and ma<strong>in</strong>tenance of better controls.<br />
Risk and change management<br />
Dur<strong>in</strong>g 2011, 46 <strong>in</strong>dependent<br />
site-safety reviews were led by our<br />
<strong>in</strong>ternal risk and assurance team to<br />
assess compliance <strong>with</strong> fundamental<br />
aspects of safety management. The<br />
general outcomes of <strong>the</strong> reviews were<br />
reported at Board and executive levels<br />
and <strong>the</strong> specific lessons were shared<br />
<strong>with</strong> operations. Every operation has<br />
committed to an action plan to address<br />
gaps. Progress aga<strong>in</strong>st <strong>the</strong>se will be<br />
reviewed regularly and is already<br />
<strong>in</strong>cluded <strong>in</strong> bus<strong>in</strong>ess unit CEO<br />
performance targets and will, from<br />
2013 onwards, <strong>in</strong>fluence, for all<br />
executives and managers throughout<br />
<strong>the</strong> Group, <strong>the</strong> element of remuneration<br />
that is performance-based.<br />
Leadership<br />
We held Group Safety Leadership<br />
Summits <strong>in</strong> 2011 and 2012 to<br />
emphasise <strong>the</strong> important role that<br />
leadership and accountability play <strong>in</strong><br />
mak<strong>in</strong>g safety part of all our decisions<br />
and actions. Ensur<strong>in</strong>g that our<br />
managers and directors regularly visit<br />
our operations and play a visible role <strong>in</strong><br />
daily activities is an ongo<strong>in</strong>g drive. Our<br />
leaders try to foster a culture where<br />
employees at all levels feel empowered<br />
to engage freely on safety matters.<br />
Lead<strong>in</strong>g <strong>in</strong>dicators<br />
Act<strong>in</strong>g on <strong>the</strong> outcomes of our<br />
strategic safety review, we are<br />
becom<strong>in</strong>g more proactive <strong>in</strong><br />
anticipat<strong>in</strong>g and pre-empt<strong>in</strong>g<br />
potential <strong>in</strong>cidents by us<strong>in</strong>g global<br />
safety ‘lead<strong>in</strong>g’ performance<br />
<strong>in</strong>dicators, which are now reported<br />
on rout<strong>in</strong>ely to <strong>the</strong> Board and <strong>the</strong><br />
Executive Committee.<br />
46 <strong>Anglo</strong> <strong>American</strong> plc Susta<strong>in</strong>able Development Report 2012