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Creating Value with the Future in Mind - Anglo American South Africa

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<strong>in</strong>vest<strong>in</strong>g <strong>in</strong> our people human resources<br />

human<br />

resources<br />

The issue<br />

It is our people who<br />

deliver our strategy, who<br />

drive our operational<br />

effectiveness and build<br />

our reputation <strong>with</strong> our<br />

<strong>in</strong>vestors, governments,<br />

partners and potential<br />

employees.<br />

graduates, bursars,<br />

apprentices and o<strong>the</strong>r<br />

tra<strong>in</strong>ees supported<br />

by <strong>Anglo</strong> <strong>American</strong><br />

2,845<br />

Our strategy and<br />

management approach<br />

Our human resources (HR) strategy<br />

is anchored <strong>in</strong> <strong>Anglo</strong> <strong>American</strong>’s<br />

objective ‘to become <strong>the</strong> lead<strong>in</strong>g<br />

global m<strong>in</strong><strong>in</strong>g company’ and <strong>in</strong> <strong>the</strong><br />

support<strong>in</strong>g objective of be<strong>in</strong>g ‘<strong>the</strong><br />

employer of choice’. To attract and<br />

reta<strong>in</strong> <strong>the</strong> best people we need to:<br />

••<br />

Demonstrate that we have a clear<br />

and compell<strong>in</strong>g strategy for success<br />

••<br />

Offer safe, worthwhile and<br />

stimulat<strong>in</strong>g work<br />

••<br />

Be organised for effectiveness<br />

and efficiency<br />

••<br />

Ma<strong>in</strong>ta<strong>in</strong> <strong>the</strong> right leadership culture<br />

••<br />

Support people to develop<br />

and progress<br />

••<br />

Pay people competitively.<br />

Our HR standards, management<br />

systems and processes are <strong>the</strong><br />

foundations that underp<strong>in</strong> <strong>the</strong>se areas.<br />

In 2011, we developed a three-year<br />

plan identify<strong>in</strong>g opportunities for<br />

improvements and commenced<br />

roll-out dur<strong>in</strong>g 2012.<br />

Our operat<strong>in</strong>g model enables Group<br />

HR to capture synergies across <strong>the</strong><br />

Group by pool<strong>in</strong>g activities where<br />

<strong>the</strong>re is a value <strong>in</strong> scale and shar<strong>in</strong>g<br />

knowledge and expertise. Policies<br />

and standards are set through a<br />

collaborative process, <strong>in</strong>volv<strong>in</strong>g <strong>the</strong><br />

bus<strong>in</strong>esses. Once set, compliance<br />

<strong>with</strong> <strong>the</strong>se is mandatory.<br />

Resourc<strong>in</strong>g<br />

Resourc<strong>in</strong>g our bus<strong>in</strong>ess, both now<br />

and <strong>in</strong> <strong>the</strong> future, is a key strategic<br />

priority for HR. Throughout 2011, we<br />

put <strong>in</strong> place <strong>the</strong> foundations to enable<br />

us to create more effective workforce<br />

plann<strong>in</strong>g. This <strong>in</strong>cluded a Group-wide<br />

monthly headcount report<strong>in</strong>g process<br />

and system, and a common framework<br />

for categoris<strong>in</strong>g roles across <strong>the</strong><br />

organisation. Dur<strong>in</strong>g 2012 we also<br />

implemented a new annual strategic<br />

workforce-plann<strong>in</strong>g process and<br />

system. This will play a pivotal role <strong>in</strong><br />

target<strong>in</strong>g our talent-sourc<strong>in</strong>g activities<br />

and support us <strong>in</strong> build<strong>in</strong>g global<br />

talent pools.<br />

Attract<strong>in</strong>g talented graduates, bursars,<br />

<strong>in</strong>terns, apprentices and o<strong>the</strong>r tra<strong>in</strong>ees<br />

is an important part of our sourc<strong>in</strong>g<br />

strategy. Provid<strong>in</strong>g high-quality<br />

tra<strong>in</strong><strong>in</strong>g is a key attraction and retention<br />

tool, and dur<strong>in</strong>g <strong>the</strong> year we supported<br />

2,845 graduates, bursars, apprentices<br />

and o<strong>the</strong>r tra<strong>in</strong>ees.<br />

We are legally required to recruit a<br />

percentage of m<strong>in</strong><strong>in</strong>g-type jobs from<br />

<strong>with</strong><strong>in</strong> <strong>the</strong> immediate and local<br />

communities <strong>in</strong> which we operate.<br />

Mechanisms for apply<strong>in</strong>g for jobs<br />

are not always easily accessible to<br />

community members <strong>in</strong> remote<br />

locations. As a result, <strong>in</strong> <strong>South</strong> <strong>Africa</strong>,<br />

we have implemented an <strong>in</strong>itiative<br />

aimed at recruit<strong>in</strong>g people from<br />

rural areas where <strong>the</strong>re is limited<br />

<strong>in</strong>ternet connectivity and access to<br />

computers. Once registered on our<br />

database, through a walk-<strong>in</strong> centre<br />

or onl<strong>in</strong>e, candidates are able to<br />

apply for jobs <strong>in</strong>expensively by<br />

send<strong>in</strong>g a text message <strong>with</strong> <strong>the</strong><br />

job reference number.<br />

Build<strong>in</strong>g leadership capability<br />

Build<strong>in</strong>g leadership capabilities is<br />

important for <strong>the</strong> success of our<br />

bus<strong>in</strong>ess and a high-quality range<br />

of over 200 external and <strong>in</strong>ternal<br />

development programmes is available<br />

across <strong>the</strong> <strong>Anglo</strong> <strong>American</strong> Group.<br />

Ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g <strong>the</strong> right leadership<br />

culture is also important <strong>in</strong><br />

encourag<strong>in</strong>g people to jo<strong>in</strong> and stay<br />

<strong>with</strong> <strong>Anglo</strong> <strong>American</strong>, and we cont<strong>in</strong>ue<br />

to focus on def<strong>in</strong><strong>in</strong>g and develop<strong>in</strong>g<br />

<strong>the</strong> associated leadership behaviours<br />

to improve operational performance<br />

and susta<strong>in</strong> success <strong>in</strong> <strong>the</strong> highly<br />

competitive m<strong>in</strong><strong>in</strong>g sector.<br />

Support<strong>in</strong>g our people to<br />

develop and progress<br />

We are committed to enabl<strong>in</strong>g our<br />

people to reach <strong>the</strong>ir full potential. We<br />

have formal tra<strong>in</strong><strong>in</strong>g and development<br />

programmes at both bus<strong>in</strong>ess unit and<br />

Group levels. Dur<strong>in</strong>g 2012, we <strong>in</strong>vested<br />

$98 million (3% of total employee<br />

costs) <strong>in</strong> direct tra<strong>in</strong><strong>in</strong>g <strong>in</strong>itiatives.<br />

We cont<strong>in</strong>ue<br />

to focus on<br />

def<strong>in</strong><strong>in</strong>g and<br />

develop<strong>in</strong>g<br />

<strong>the</strong> associated<br />

leadership<br />

behaviours<br />

to improve<br />

operational<br />

performance<br />

and susta<strong>in</strong><br />

success <strong>in</strong><br />

<strong>the</strong> highly<br />

competitive<br />

m<strong>in</strong><strong>in</strong>g sector.<br />

40 <strong>Anglo</strong> <strong>American</strong> plc Susta<strong>in</strong>able Development Report 2012

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