MOTOX Gearbox for monorail conveyors - DS TECH

Faults, causes and remedies 7
Note
Faults and malfunctions occurring during the warranty period and requiring repair work on
the gearbox must be remedied only by Technical Support. In the case of faults and
malfunctions occurring after the warranty period, the cause of which cannot be precisely
identified, we advise our customers to contact our Technical Support.
If you need the help of Technical Support, please provide the following information:
Data on the rating plate
Nature and extent of the fault
Suspected cause.
Table 7- 1
Faults, causes and remedies
Faults Causes Remedy
Unusual noises on the gearbox
Oil level too low
Foreign bodies in oil (irregular
noise)
Excessive bearing play and / or
bearing defective
Teeth defective
Fastening bolts loose
Excessive external load on drive
input and output
Damage in transit
Damage due to blocking on
commissioning
Check the oil level, see
Checking and changing
lubricants (Page 41)
Check the oil quality, see
Checking the oil quality
(Page 44). Clean the gearbox.
Change the oil, see Checking
and changing lubricants
(Page 41).
Check bearing and replace
if necessary
Check teeth and replace
if necessary
Tighten bolts / nuts, see
Checking tightness of fastening
bolts (Page 55).
Check load against rated data
(you might need to correct the
belt tension, for example)
Check the gearbox for damage
in transit
Call Technical Support
BA 2515
Operating Instructions, 04/2011 35