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2010 Sustainability Report - Cummins.com

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Six Sigma delivers<br />

for <strong>Cummins</strong><br />

Ten years of Six Sigma at <strong>Cummins</strong> have delivered<br />

$3 billion in savings by helping the Company reduce<br />

waste and variation.<br />

But what is even more important is how Six Sigma<br />

has helped change <strong>Cummins</strong> culture:<br />

Got a tough problem to solve? Try Six Sigma.<br />

Developing a new technology? Apply Six Sigma.<br />

Trying to figure out what solution might work best for<br />

a customer? Use Six Sigma tools and in the process,<br />

build a closer relationship with the customer.<br />

Six Sigma is a business improvement tool that uses<br />

data to identify defects and variation. It is used in every<br />

part of <strong>Cummins</strong> everywhere in the world, creating<br />

a <strong>com</strong>mon language to solve problems and develop<br />

new products and processes.<br />

<strong>Cummins</strong> also uses Six Sigma on its sustainability<br />

work – developing the technology to make engines<br />

cleaner and more fuel efficient while creating a greener<br />

work environment everywhere it does business.<br />

That effort is part of <strong>Cummins</strong>’ Six Sigma Star Point<br />

program, which focuses the talents and energies of its<br />

most skilled and experienced Six Sigma professionals<br />

on issues that cross all business units in all parts of<br />

the global <strong>com</strong>pany.<br />

Leading the Star Point program on sustainability are<br />

two <strong>Cummins</strong> master black belts: Eddie Beal and<br />

Karen Cecil. They are pooling the resources of Six<br />

Sigma belts across <strong>Cummins</strong> to identify new projects<br />

or best practices from existing projects and programs<br />

to help <strong>Cummins</strong> meet its sustainability goals.<br />

“This grew out of our ongoing effort to make the<br />

environmental issues visible up front in the product<br />

design process,” Beal said. “And a large part of this<br />

is strategy. What will enable us to be successful in<br />

Students at the capstone training exercise must use Six Sigma<br />

techniques to hit targets with a balsa wood airplane.<br />

reducing our carbon footprint and be profitable<br />

as a <strong>com</strong>pany.”<br />

After identifying <strong>com</strong>pleted or new projects that focus<br />

on sustainability, the belts will work to identify what<br />

principles or process can be applied to other areas<br />

of <strong>Cummins</strong>, Beal explained.<br />

One example: Jason Jones, a master black belt with<br />

<strong>Cummins</strong> Power Generation in Kent, United Kingdom,<br />

did a logistics project in his region to identify how often<br />

trucks were only partially loaded as they made their<br />

deliveries. By coordinating with other plants Jones<br />

and his team were able to <strong>com</strong>bine freight pickups<br />

resulting in fewer trucks on the road, saving fuel and<br />

reducing emissions. It is the kind of project that could<br />

serve as a template for similar projects in other parts<br />

of <strong>Cummins</strong>’ business, Beal said.<br />

The sustainability work is just one example of how Six<br />

Sigma continues to transform the <strong>Cummins</strong> culture.<br />

Other Star Point programs are focusing on customers,<br />

manufacturing improvements and the supply chain.<br />

George Strodtbeck, Executive Director of Quality<br />

and the <strong>Cummins</strong> Operating System, says that before<br />

Six Sigma, profits did not always directly track with<br />

increases in sales and when a recession hit, the<br />

Company usually lost money.<br />

The discipline and the data-driven approach to<br />

decision making that Six Sigma brought has prepared<br />

the Company to respond quickly when the market<br />

Financial<br />

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