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Brambles 2006 Annual Report - Alle jaarverslagen

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16<br />

<strong>Brambles</strong><br />

<strong>2006</strong> <strong>Annual</strong> <strong>Report</strong><br />

CHIEF EXECUTIVE<br />

OFFICER’S REPORT CONTINUED<br />

A firm foundation for the future<br />

We can never be complacent. As we seek to grow the<br />

business, we know that there are always opportunities<br />

to improve productivity, processes and performance.<br />

The Impact team, which is small, will work to ensure<br />

that improvement methodologies are firmly and widely<br />

embedded across both CHEP and Recall. They will help<br />

improve all aspects of our business, drive BVA and lift<br />

customer satisfaction.<br />

In all respects, it is clear the excellence of our people is<br />

key to driving our performance. I would like to thank my<br />

management team and all our people, for their support<br />

and commitment during a year of major change.<br />

A large number of people have also left <strong>Brambles</strong> during<br />

the year as a part of the business divestment programme.<br />

It is extremely difficult to single out individuals in<br />

such circumstances. All contributed to the improving<br />

performances of the businesses being sold and therefore<br />

to the values realised for our shareholders. However,<br />

I would like to mention three long-serving executives.<br />

Mark Luby left <strong>Brambles</strong> in June <strong>2006</strong> after 29 years’<br />

service. He held senior management positions in all<br />

<strong>Brambles</strong>’ major businesses, including President of<br />

CHEP Europe from 2002 to 2005. He was key to CHEP<br />

Europe’s turnaround and operational improvement during<br />

these years and for putting in place systems that provide<br />

the foundations for the business to continue to improve.<br />

Jean-Louis Laurent left <strong>Brambles</strong> in August <strong>2006</strong><br />

after 16 years' service in various senior management<br />

roles. He joined <strong>Brambles</strong> in 1990 as Executive<br />

Director, <strong>Brambles</strong> Europe and from August 2004<br />

was responsible for Cleanaway’s UK and Asia-Pacific<br />

operations, <strong>Brambles</strong> Industrial Services and the<br />

Regional Businesses.<br />

Also, Chris Berkefeld left <strong>Brambles</strong> after successfully<br />

leading the team managing Cleanaway and Industrial<br />

Services Australia. Chris was with <strong>Brambles</strong> for 22 years.<br />

I would like to thank Mark, Jean-Louis and Chris for their<br />

outstanding contributions to <strong>Brambles</strong>.<br />

Review of Operations<br />

CHEP<br />

CHEP performed very strongly in all regions. Sales<br />

increased by 8% and comparable operating profit<br />

was up by 32%.<br />

The results achieved by CHEP Americas were excellent,<br />

with a 59% increase in comparable operating profit.<br />

In the USA, CHEP continued to benefit from significant<br />

operational efficiencies and increased market penetration.<br />

Latin America is performing very well with sales growth<br />

for the full year exceeding 25%.<br />

Europe increased comparable operating profit by 20%,<br />

benefiting from restructuring and pricing initiatives aimed<br />

at aligning the customer’s use of pallets and the cost for<br />

CHEP to serve them. The change to this activity based<br />

pricing is now complete and there have been no major<br />

customer losses during the process – an outcome that<br />

is a great credit to our management team.<br />

There was a solid improvement in CHEP’s businesses in<br />

the rest of the world (principally Australia, New Zealand and<br />

South Africa), with sales up 9% and comparable operating<br />

profit up 12%.<br />

Across CHEP, increased customer satisfaction with our<br />

services is a key priority.<br />

Recall<br />

Recall made a significant investment in increasing<br />

information centre capacity during the first half of the year<br />

and also implemented initiatives to establish global sales<br />

processes and enhanced customer service. Our objective<br />

is to improve customer satisfaction and sales through<br />

increased focus and rigour. This is evidenced by<br />

an improvement in sales growth in the second half<br />

of the year.<br />

AUSDOC, a Melbourne-based information management<br />

business, was acquired in December 2005. Organic sales<br />

growth, excluding the impact of AUSDOC, was 5%.<br />

Comparable operating profit was up 15% due to the<br />

contribution from AUSDOC, a good performance in Europe<br />

and improved results in North America.<br />

Notes:<br />

All comparative trading measures referred to are in constant currency. The Directors believe constant currency comparisons to be relevant measures of<br />

business performance. Constant currency and comparable operating profit are defined on page 171.

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