Relationships - Banco Itaú

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Profile • Creating Value • Leadership in Sustainability • A New Bank, a New Culture • Key Indicators Branch in Santiago, Chile. Presence in the Global Market Unibanco London Branch Europe (London) Europe (Luxembourg) Unibanco (Luxembourg) Unibanco Representative Office (New York) Unibanco Securities (New York) Securities (New York) (New York) BBA (New York) Itaú Bank Ltd. (Cayman) BBA (Nassau) Europe (Portugal) Securities (Dubai) Securities (Tokyo) (Tokyo) BBA (Shanghai) Unibanco Grand Cayman Branch Unicorp Bank & Trust Ltd. (Cayman) Securities (Hong Kong) Unibanco (Brazil) (Brazil) Interbanco S.A. (Paraguay) BBA (Brazil) (Chile) (Uruguay) BBA (Uruguay) (Argentina) BBA (Argentina) (in US$ millions) at December 31, 2009 Assets Net Equity Overseas branches 29,746 5,065 Banco Itaú Argentina S.A. 1,217 99 Itaú Europe (consolidated) 16,052 889 Cayman (consolidated) 7,026 2,372 Chile (consolidated) 6,617 747 Uruguay (consolidated) 1,761 161 Paraguay 1,105 142 Other companies overseas 824 750 Overseas (consolidated) 56,084 10,178 16 Itaú Unibanco Holding S.A.
Domestic Presence North Region 68 Northeast Region 242 Midwest Region 282 Branches South Region 633 Southeast Region 2,499 Itaú Unibanco Holding S.A. Channels 2008 2009 Branches 3,906 3,724 Banking Services Outlets 999 918 ATMs 30,909 32,704 (at December 31, 2009) 2009 Annual Sustainability Report 17
Page 1 and 2: Annual Sustainability Report 2009
Page 3 and 4: Reading Guide Unibanco Holding S.A.
Page 5 and 6: Annual Sustainability Report 2009 C
Page 7 and 8: By December 2008 the new Executive
Page 9 and 10: In 2009 we undertook extensive rela
Page 11 and 12: 10 years on the Dow Jones Sustainab
Page 13 and 14: In this chapter The key indicators
Page 15 and 16: R$608.3 billion in total consolidat
Page 17 and 18: The Portuguese Language Olympics pr
Page 19: Financial results show the Bank has
Page 23 and 24: In 2010 our priorities are to grow
Page 25 and 26: In this chapter The Bank’s Sustai
Page 27 and 28: Itaú Unibanco is one of 20 model c
Page 29 and 30: Engagement Strategy: Stakeholder Pa
Page 31 and 32: In this chapter The Organization’
Page 33 and 34: 13 members constitute the Board of
Page 35 and 36: • Governance Structures • Trans
Page 39 and 40: Two of the ten executive areas of t
Page 43 and 44: Itaú Unibanco has been in the lead
Page 45 and 46: In 2009 we issued 2,046 socio-envir
Page 47 and 48: Ethics Management The merger betwee
Page 49 and 50: The merger between Itaú and Uniban
Page 51 and 52: In this chapter Our main results an
Page 53 and 54: R$3.7 billion was invested in techn
Page 55 and 56: Credit Cards which transfer funds t
Page 57 and 58: The Bank has strengthened its strat
Page 59 and 60: The construction industry is one of
Page 61 and 62: In pensions, our priorities are to
Page 63 and 64: In service to companies, we focused
Page 65 and 66: The small and medium-sized company
Page 67 and 68: • Branches • Consumer Credit
Page 69 and 70: In just 30 days the Bank raised R$2
Page 71 and 72:
Institutional Clients Brazil’s po
Page 73 and 74:
US$56 billion was the sum of Itaú
Page 75 and 76:
10 new branches will be opened in C
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In this Chapter Itaú Unibanco’s
Page 79 and 80:
101,640 employees were on the Bank
Page 81 and 82:
200 trainees were working in differ
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Occupational Health and Safety Indi
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Through the Sustainable Ideas Bank,
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2,300 employees received priority w
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One of our challenges for 2010 is t
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39.8 million customers use the Orga
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Through the Customer Forum, we hear
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Education and Sustainability To cel
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Challenges for 2010 Reduce customer
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22 meetings around Brazil were held
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10 events were held abroad for fore
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In addition to security personnel t
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To help achieve this goal Itaú Uni
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During 2009 the Bank consolidated t
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Reuse of water in 2008: 40,000 m 3
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The Bank’s Green IT Committee dis
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In this chapter The main activities
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In 2010 the challenge will be to fu
Page 117 and 118:
11 courses in the Economic Assessme
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• Fundação Itaú Social • Ins
Page 121 and 122:
Challenges for 2010 Duis eu lacus d
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LEARN MORE: To view our full list o
Page 125 and 126:
Efficiency Ratio The ratio between
Page 127 and 128:
• About this Report • GRI Cross
Page 129 and 130:
Global Indicadores Performance de I
Page 131 and 132:
Scope and Limitations The objective
Page 133 and 134:
• Governance and management: afte
Page 135 and 136:
3. Response Capacity - addresses ac
Page 137 and 138:
Credits Publication and Overall Coo
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Relationships - Banco Itaú

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