Annual Report 2006-2007 - Cafcass

KPI 2 – At least 98% of all public law
allocations each month for all case
types should be within 28 days of
receipt of request. (Figure 9)
93.7%
Partially achieved and improved
Performance has improved nationally
from 91% in 2005–06. Eight regions
achieved higher than the national
average with three regions meeting
the KPI (East Midlands, South West
and Southern) and five on target
to meet the KPI (Eastern, Greater
London, North West, South East and
Yorkshire & Humberside).
As with KPI 1, this target helps us to monitor that our public law work is being promptly allocated and that early
intervention work is carried out to meet the requirements of the Judicial Protocol. This also helps us to ensure that
other public law work such as adoption cases and supervision orders is not delayed.
Figure 9: Public law – cases allocated within 28 days (KPI 2)
100%
95%
90%
85%
80%
apr may jun jul aug sep oct nov dec jan feb mar
2004–05 2005–06 2006–07
KPI 3 – No more than 3% of the
public law workload should remain
unallocated at month end. (Figure 10)
2.9%
Achieved
Nationally we have maintained the
public backlog within the target
of 3%. The comparative figure in
2005–06 was 2.7%. Six regions
met the target of 3% or lower (East
Midlands, North West, South East,
South West, Southern and Yorkshire
& Humberside), and three regions
were on target with lower than
3.5% (Eastern, Greater London
and West Midlands).
To avoid delays in public law proceedings of all types, we have set a standard that no more than 3% of our workload
should remain unallocated at month end as a snapshot. We have consistently achieved this standard despite increases
in care cases, which take two-and-a-half to three times more time than other public law work such as adoption and
supervision orders.
Section 1: Management Commentary | 31