Annual Report 2006-2007 - Cafcass

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New key performance indicators for 2007–08 In line with our changing focus, particularly in private law, we have agreed a new set of key performance indicators with the Secretary of State for Education and Skills. Key performance indicator Definition Target KPI 1 Public law KPI 2 Public law KPI 3 Private law KPI 4 Corporate KPI 5 Corporate KPI 6 Corporate Public law Section 31 allocations during the month should be within two working days from receipt of request (receipt day counted as day 0). Target is 5% over 2006–07 baseline (55%). No more than 3% of the public law workload should remain unallocated at month end. Percentage of private law early interventions resulting in full or partial agreement. Service users giving feedback express overall satisfaction with the service they have received from Cafcass. a) Feedback form – parents b) Feedback form – children 95% of all closed cases, which are allocated within the year, should have diversity monitoring forms recorded for all service users. 95% of appraisals should be completed for all eligible staff within a rolling 12-month period. + 60% 59% to 50% : - 49% - 3.0% 3.1% to 3.9% : + 4.0% + 60% 59% to 50% : - 49% Identify baseline in 07–08 95% 94% to 85% : - 84% 95% 94% to 85% : - 84% Meets target (green) On target to meet (amber) Does not meet target (red) 34 | Cafcass Annual Report and Accounts 2006–07
Section 1: Management Commentary | 35
Page 1: Annual Report and Accounts Children
Page 4 and 5: Our purpose Cafcass has a statutory
Page 6 and 7: Overview by the Chair Chairing a no
Page 8 and 9: Section 1: Management Commentary Se
Page 10 and 11: Private law Our approach to working
Page 12: case study Managing our resources:
Page 15 and 16: case study Cafcass Legal and the Hi
Page 17 and 18: Transforming services and modernisi
Page 19 and 20: case study North East Children’s
Page 21 and 22: Diversity conference We held a nati
Page 23 and 24: staff easy access to their collecti
Page 25 and 26: Family Justice Councils Cafcass con
Page 27 and 28: “This excellent practice guidance
Page 29 and 30: This year we also produced three DV
Page 31 and 32: Diversity Our workforce is ageing,
Page 33 and 34: upgrade will be completed by the en
Page 35 and 36: KPI 2 - At least 98% of all public
Page 37: KPI 5 -The percentage of Section 8s
Page 41 and 42: The Parliamentary and Health Servic
Page 43 and 44: Members of the Board at an open Boa
Page 45 and 46: Section 4: Statement on Internal Co
Page 47 and 48: and advice on best practice. The co
Page 49 and 50: Board members’ remuneration (audi
Page 51 and 52: Section 6: Accounts 2006-07 Section
Page 53 and 54: Additional meetings between the tra
Page 55 and 56: the Secretary of State for Educatio
Page 57 and 58: Balance Sheet as at 31st March 2007
Page 59 and 60: Expected useful lives are as follow
Page 61 and 62: The total staff cost includes a cos
Page 63 and 64: 7 Tangible fixed assets Freehold la
Page 65 and 66: 13 Analysis of changes in cash 1st
Page 67 and 68: 18b Analysis of capital expenditure
Page 69 and 70: The FRS17 valuation as at 31st Marc
Page 71: General contact details We can be c

Annual Report 2006-2007 - Cafcass

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