Annual Report 2004-2005 - Forensicare
Annual Report 2004-2005 - Forensicare
Annual Report 2004-2005 - Forensicare
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INFORMATION MANAGEMENT<br />
Due to our relatively small size, <strong>Forensicare</strong><br />
continues to suffer disadvantage in terms of<br />
information management system capability.<br />
Although some important progress was<br />
made during the year (see below), the<br />
underlying problem remains unresolved.<br />
<strong>Forensicare</strong> has no integrated patient<br />
information system, and we are therefore<br />
reliant on numerous (mainly ACCESS) data<br />
bases. This creates serious problems in<br />
efficiency, data protection and compromised<br />
operational and planning capacity. We will<br />
continue our endeavours to progress this<br />
issue in <strong>2005</strong>-2006.<br />
Activities undertaken by Information<br />
Technology Services at <strong>Forensicare</strong> during<br />
the year include –<br />
• Upgrading of Infrastructure –<br />
• 60 computers across <strong>Forensicare</strong><br />
• 2 servers – Payroll & Financial<br />
Services<br />
• New Program Installations –<br />
• CMIA - a data base to enable<br />
<strong>Forensicare</strong> to monitor the<br />
treatment of Crimes (Mental<br />
Impairment and Unfitness to be<br />
Tried) Act patients across Victoria.<br />
The data base will also enable<br />
<strong>Forensicare</strong> to monitor our<br />
legislative compliance.<br />
• RiskMan - a web-based Incident<br />
and Risk Management program<br />
that supports multi-campus and<br />
direct electronic reporting at the<br />
point of incident, and incorporates<br />
powerful workflow features to<br />
assist the processes of incident<br />
notification and management.<br />
• VGEMS - the Victorian Government<br />
Electronic Messaging Service that<br />
provides a secure and reliable,<br />
store and forward electronic<br />
communication system between all<br />
Victorian government departments<br />
and agencies.<br />
• Information Technology Security – the<br />
Firewall was upgraded to include<br />
Intrusion Prevention Software. There<br />
were no successful virus attacks in<br />
<strong>Forensicare</strong> during <strong>2004</strong>-<strong>2005</strong>.<br />
• Intranet redevelopment - In response<br />
to staff concerns, the Information<br />
Management Working Group<br />
commenced the redevelopment of the<br />
intranet. This was undertaken in-house<br />
with very little external assistance, and<br />
staff involved are congratulated for the<br />
extraordinary contribution they made to<br />
the success of this project. The new<br />
intranet will be released in a staged<br />
roll-out, commencing in the first<br />
quarter of <strong>2005</strong>-2006.<br />
• Communication links - <strong>Forensicare</strong><br />
participated in the whole of<br />
Government tender process for<br />
communication links, including both<br />
voice and data communications. As a<br />
result, <strong>Forensicare</strong> will gain competitive<br />
pricing for communications and enable<br />
us to upgrade our communication links<br />
to our wide area network at no<br />
additional cost. The role-out of the<br />
new communications agreement will<br />
commence early in <strong>2005</strong>-2006.<br />
PAYROLL SERVICES<br />
<strong>Forensicare</strong> is continuing to implement the<br />
Payglobal Human Recourses Information<br />
system (HIRS) to improve efficiency.<br />
Key improvements in <strong>2004</strong>-<strong>2005</strong> –<br />
• Payslips are now able to be forwarded<br />
electronically to staff (this has reduced<br />
the printing of payslips by up to 20%).<br />
• The introduction of an automatic<br />
process of capturing and reporting all<br />
attendance (replacing the former<br />
manual processing) has improved<br />
accuracy in calculating time and<br />
attendance payments.<br />
• Clear and concise position<br />
management reports are now readily<br />
available.<br />
• An automated rostering system was<br />
implemented (connected to the time<br />
and attendance system above), which<br />
passes accurate information on rosters<br />
and attendance to payroll.<br />
FACILITIES MANAGEMENT<br />
An organisation-wide asset maintenance<br />
software program was developed and will<br />
be installed in September-October <strong>2005</strong>.<br />
This will facilitate improved reporting<br />
processes, enabling staff to directly input<br />
requests and data and check on the status<br />
of requests.<br />
• PROCUREMENT<br />
A fully electronic requisition system<br />
was developed, piloted and evaluated<br />
during the year. The evaluation, which<br />
confirmed that the new system<br />
increased the efficiency of the<br />
requisitioning process, while decreasing<br />
the use of paper within <strong>Forensicare</strong>,<br />
was subsequently supported by<br />
management. The full implementation<br />
of the new system will commence in<br />
July <strong>2005</strong>.<br />
• MAINTENANCE<br />
Under a contractual arrangement,<br />
maintenance across <strong>Forensicare</strong> is the<br />
responsibility of Adesse Pty Ltd<br />
(formerly Erin Group). The performance<br />
of Adesse is monitored on an ongoing<br />
basis to ensure that there is full<br />
compliance with all established<br />
preventative, essential services<br />
equipment and general maintenance<br />
obligations, under the relevant<br />
Australian Standard, Building Control<br />
Commission, Guide Note.<br />
• LOGISTICS AND FLEET<br />
MANAGEMENT<br />
<strong>Forensicare</strong> maintains a fleet of 23<br />
vehicles, primarily for the transport<br />
of patients and clients. The policy on<br />
vehicle changeover was reviewed and<br />
amended during the year to provide<br />
for an increased return on vehicles.<br />
In addition, a proposal has been<br />
developed for the purchase of an energy<br />
efficient vehicle during the coming year.<br />
The use of such a vehicle would be<br />
closely monitored to assess suitability<br />
and organisation-wide applicability.<br />
• ASSET MANAGEMENT<br />
A full asset condition report, covering<br />
all operational and administrative sites,<br />
is being developed in conjunction with<br />
Adesse Pty Ltd, the maintenance<br />
contractor at <strong>Forensicare</strong>. It is<br />
anticipated that the report will be<br />
completed in late <strong>2005</strong>.<br />
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