Digital Radio for Ireland: Competing Options, Public Expectations - BCI
Digital Radio for Ireland: Competing Options, Public Expectations - BCI
Digital Radio for Ireland: Competing Options, Public Expectations - BCI
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<strong>for</strong> people within the same locality. Among other entertainment features found were DJ blogs, <br />
popular photo galleries (29), weather <strong>for</strong>ecasts, as well as film reviews and a space where listeners can <br />
rate music played by the station. <br />
Feedback is another interactive way of attracting and engaging web page visitors. Stations prefer to <br />
provide general contact in<strong>for</strong>mation only (not addressed to any particular person – 56 stations) or <br />
impersonal email <strong>for</strong>ms, which are ready‐made and as well not addressed to particular staff members <br />
(27 stations). A limited number of stations provide detailed contact in<strong>for</strong>mation with different staff <br />
members’ names and emails or phones being listed (10). Several stations placed a guestbook on their <br />
web page, itself a <strong>for</strong>m of a feedback as well. Few stations offered an actual ‘feedback <strong>for</strong>m’. <br />
Following its revamp, 2FM is now a model of a dynamic website: it uses the web page as a tool, a <br />
guide to discovery of Irish music and culture. Not only does it provide classic features such as videos, <br />
games, links to Facebook and other networking sites, it also shows the playlist of songs presented on <br />
air, with in<strong>for</strong>mation about each artist and links to musicians’ pages. Moreover, in the 2FM space <br />
listeners are able to comment on station‐related networking plat<strong>for</strong>ms, but they can also <br />
communicate with DJ’s who have become online personalities and are now required to actively <br />
participate in the creation of content online. <br />
<br />
<br />
<br />
3.5 A comparative online audit of European public broadcasters <br />
Following the audit of Irish radio websites, we conducted an audit of 103 European public <br />
broadcasting radio stations (<strong>Ireland</strong>, Denmark, Finland, France, Germany, Italy, the Netherlands, <br />
Norway, Poland, Spanish, Swedish, Switzerland and UK). 34 The same analytical categories (thematic <br />
focus, interactive tools and audio content provision) were used. All of the radio services audited had a <br />
website and 79% were described as having ‘dynamic content’, multimedia interactivity. <br />
<br />
Table 3.4: Audit of European <strong>Public</strong> <strong>Radio</strong> Websites <br />
Country IE DK FI FR DE IT NL NO PL ES SE CH UK <br />
<br />
Number of 10 4 7 7 11 9 7 14 4 7 7 6 10 <br />
PB Services <br />
analyzed <br />
Yes 10 4 7 7 11 9 7 14 4 7 7 6 10 <br />
No 0 0 0 0 0 0 0 0 0 0 0 0 0 <br />
Website <br />
category <br />
<br />
Basic info 0 0 0 0 0 0 0 0 0 0 0 0 0 <br />
Basic info 6 0 1 0 0 8 0 2 0 4 0 1 0 <br />
+interactivity <br />
Dynamic <br />
content <br />
4 4 6 7 11 1 7 12 4 3 7 5 10 <br />
<br />
34 A full list of all stations is included at the end of this chapter. <br />
64