Fiscal year 2010/11 - Poverty Alleviation Fund, Nepal
Fiscal year 2010/11 - Poverty Alleviation Fund, Nepal
Fiscal year 2010/11 - Poverty Alleviation Fund, Nepal
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Impact Study<br />
The final report of the follow up survey in 6 sample districts of 19 districts<br />
has been produced. The analysis of the cleaned data provided by the<br />
CEDA/TU was done by the team from the World Bank. The summary<br />
of the findings is described in chapter 5. Similarly, the World Bank has<br />
also produced a brochure ‘<strong>Nepal</strong> <strong>Poverty</strong> <strong>Alleviation</strong> <strong>Fund</strong>: Evaluating<br />
Impact’, based on the results of the study.<br />
3.6. Communications, Outreach<br />
and Publications<br />
PAF has laid significnat emphasis for communicaitons as it is critical<br />
to create demand from beneficiaries ensure transparency and foster<br />
partnership and learning across stakeholders.<br />
PAF communication strategy aimed to disseminate PAF approach/<br />
procedure/rules to the related stakeholders, develop the external and<br />
internal communication capacity of PAF and identify and develop<br />
communication messages for PAF, as well as disseminate best practices<br />
and success stories<br />
Some of the major activities that were initiated and continued during the<br />
reporting <strong>year</strong> include.<br />
• Weekly Radio Programme from Different FM Radios <strong>Nepal</strong><br />
• Publication of Newsletter “Jeevika” –both in English and <strong>Nepal</strong>i on a<br />
regular basis.<br />
• Dynamic websites created, updated regularly<br />
• Annual Reports—both national and district based publications,<br />
Brochures, Fact Sheets, Mini Brochures publications<br />
• Success stories and cases collections<br />
• Different interaction meetings and workshop at the local and national<br />
level<br />
• Extensive media coverage at the local level and national levels<br />
• PAF has updated its Programme Implementation Guidelines and<br />
published it during the reporting <strong>year</strong>.<br />
• PAF has prepared and published a guideline for Community<br />
Infrastructure Sub-projects during the reporting <strong>year</strong>.<br />
Since PAF work is now increased in terms of its coverage and depth,<br />
there is a growing need to generate greater awareness based on the<br />
results. A proactive communication and outreach strategy will be of<br />
highly important in this regard. PAF will work with all stakeholders to<br />
keep them abreast of the important developments and disseminating the<br />
information at national and international forums.<br />
3.7. Grievance Handling<br />
Since the beginning of the reporting <strong>year</strong>, PAF has developed a grievance<br />
handling system to record and response any complaints on practices,<br />
policies and procedures of PAF at the centre as well a the grass roots<br />
level. A complaint for PAF is defined as individuals or group’s displeasure<br />
with the Handling of PAF works, any aspect of the service provided, or<br />
not provided, in any PAF involved programme or site, the behavior or<br />
decisions of PAF and PO’s staff, among others.<br />
A concept note of PAF grievance handling mechanism was developed<br />
and a sub-committee of the board members was also formed to oversee<br />
and supervise grievance handling system in PAF. PAF has developed<br />
a direct email to the vice chairperson, executive director and the<br />
programme chief in its website. The PAF can use the already installed<br />
suggestion box in its central office. Any complain coming either from<br />
a direct email to the PAF Vice Chairperson, Executive director, website<br />
email, or telephone, or any other means are recorded and registered<br />
in a complaints register, with the updated status of the complaint and<br />
remedial actions taken.<br />
So far, complaints are being made related to the field level misuse of PAF<br />
fund, activities of PO, exclusion of hardcore poor, and selection of PO<br />
in the districts, among others. PAF programme division chief is directly<br />
overseeing all the grievance related activities.<br />
• Orientations programme and stakeholders consultations at the local<br />
level<br />
ANNUAL PROGRESS REPORT (<strong>2010</strong>/20<strong>11</strong>) 27