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BM_IMD_REPORT-How-Authentic-is-your-Corporate-Purpose

BM_IMD_REPORT-How-Authentic-is-your-Corporate-Purpose

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Strategic embedding: When purpose <strong>is</strong> deeply engrained in organizational dec<strong>is</strong>ion-making,<br />

both at the operational and strategic levels, it becomes an integral part of the organizational<br />

make-up, leaving no doubt about how it translates into action in every situation.<br />

Clear and continuing v<strong>is</strong>ion: Strong leaders who are both convinced and convincing continue<br />

to guide and inspire, helping to ensure the organization continues to stay the course and live<br />

its purpose over the long term rather than becoming complacent.<br />

The interviewees ra<strong>is</strong>ed some interesting questions: Will authenticity become more of a strategic<br />

challenge in the future as companies make a broader corporate purpose central to their strategy?<br />

<strong>How</strong> can they ensure they communicate th<strong>is</strong> effectively? With the proliferation of conversations<br />

happening at increasing speed and across time zones on social media platforms, how can companies<br />

be sure that what they project externally reflects their authentic corporate purpose?<br />

8. Understanding the Dimensions of <strong>Authentic</strong>ity<br />

In th<strong>is</strong> section, we explore some of the most important dimensions when it comes to establ<strong>is</strong>hing an<br />

authentic corporate purpose – bearing in mind that all twelve dimensions are important for<br />

authenticity. We then look at how leaders and other stakeholders can use these dimensions to<br />

establ<strong>is</strong>h and maintain an authentic corporate purpose.<br />

Dimension<br />

Awareness<br />

Embeddedness<br />

Transparency<br />

Description<br />

The company – through direct interactions with its stakeholders – has acquired a<br />

deep understanding of its strengths and weaknesses, what drives or motivates its<br />

actions and how it impacts stakeholders and the environment.<br />

The company’s choices and actions are partly generated by the actions and<br />

expected behaviour of other actors, and thus it remains close to its stakeholders<br />

who enable it to remain connected to the world around it.<br />

The company promotes trust by openly sharing information with its stakeholders,<br />

demonstrating coherence between “talk” and “walk,” <strong>is</strong> honest and truthful about<br />

its activities, admits m<strong>is</strong>takes when they are made and does not pretend to be<br />

something it <strong>is</strong> not.<br />

8.1 Awareness<br />

Organizations that are aware have a deep understanding of their own strengths and weaknesses.<br />

The questions included in our questionnaire and designed to throw light on our understanding of the<br />

relationship between an organization’s awareness and its authenticity in corporate purpose were as<br />

follow:<br />

- Does the organization seek feedback to improve its interactions with stakeholders?<br />

- Does the organization accurately describe how stakeholders view its actions?<br />

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