CORRIGENDUM NO. 3 to RFP Notice No. 10 of 2013 - Gujarat State ...

121
122
123
124
108 1.4 Cl No District EOC
120 1.9
120 1.15
120 1.17
120 / 1.2/ Sr. No
1.9
120 /1.2/ Sr. No
1.15
120 /1.2/ Sr. No
1.17
The system should have ability
to handle all types of files
(documents, presentations,
spreadsheets, images,
multimedia and others) either
by uploading and storing; or by
linking to them.
The system should facilitate:
Upload / download any type of
files
The system should support
Web-based administration tools
to enable remote system
management at any time or
place
• Pls specify the no of PC’s required at
DEOC’s
• No of VOIP Phones / Analog phones
required with each staff
• Limited call taking / dispatch capabilities
is required. Pls specify no of call takers /
dispatchers required and methodology to
connect the incoming calls. Will it be thru
PSTN phone line locally or calls landing on
SEOC will be directed.
• Is it mandatory to provide Hardware
based video conferencing device, if not
can we propose desktop based VC facility
meeting the operational requirement and
quality of service.
Do you currently have any incident
management application?
Do you have plan for implementing
complete Help desk system including
(Request, Call, incident, problem
management, knowledge management)
Please confirm types of file to be uploaded
or downloaded.
Please elaborate Remote system
management requirement in detail.
Detailed information is available
in the RFP.
1) No.
2) Help desk system is to be
provided by the operator as per
RFP
Files will include data from
various organizations
responsible for providing alerts,
SDRN data files, emails ,
Geospatial databases, video files
etc.
It should be possible to take
control and operate IMS or IMSP
from fixed or transportable
nodes if necessary