Broadband Troubleshooting Guide - XLN Telecom

More documents

Recommendations

Info

5. Click the AirPort icon in your menu bar, and you should be presented with a list of visible wireless networks in your area. Click on the network you want to join (with our modems, this will normally be called ‘ZyXcel_xxxx). 6. If the network is security enables, you will need to enter a password or ‘Wireless Key’. You’ll be prompted to enter it now. If it isn’t protected you should automatically connect. The wireless modems we send out are automatically configured with wireless security for your protection. You can find the key on the sticker on the front of the modem. Broadband Troubleshooting Help 34 XLN Telecom Ltd
7. When you’re connected, the AirPort icon will change from a ‘light grey’ colour to solid black. The number of solid black lines indicates the signal strength (more black bars = stronger signal). That’s it! You can now open up your internet browser and view websites wirelessly. If you still cannot view websites, please follow our guide to troubleshoot your internet connection [Back To Top] Broadband Troubleshooting Help 35 XLN Telecom Ltd
Page 1 and 2: Broadband Troubleshooting Help 1 XL
Page 3 and 4: 7. Contact Us .....................
Page 5 and 6: Thompson Speedtouch ST510 v6 ‐ 1
Page 7 and 8: Step 2 Click on “Speedtouch” fr
Page 9 and 10: Step 6 Ensure VPI/VCI is selected a
Page 11 and 12: Step 10 Once your router has config
Page 13 and 14: 1.1 Use the DSL cable (grey in our
Page 15 and 16: Step 4 This will launch a quick con
Page 17 and 18: Step 8 In the access control Sectio
Page 19 and 20: Step 11 Once your router has config
Page 21 and 22: 2. Wireless Network Setup 1. Window
Page 23 and 24: Note If the Manually connect to a w
Page 25 and 26: From the Connection tab, you can vi
Page 27 and 28: The following figure shows an examp
Page 29 and 30: 5. Click the Change advanced settin
Page 31 and 32: 10. Click OK The wireless setup wil
Page 33: 4. Make sure the Airport tab is sel
Page 37 and 38: 1.5 When done click Next. 1.6 Click
Page 39 and 40: d) If your email address contains @
Page 41 and 42: 3.5 Enter the following into the Ou
Page 43 and 44: 4.7 Enter your username and passwor
Page 45 and 46: 6. Then proceed to download your XL
Page 47 and 48: Unplug everything from your master
Page 49 and 50: Step 1 Re‐configure your router.
Page 51 and 52: Once this has all been done, click
Page 53 and 54: No Sync If the DSL light on your ro
Page 55 and 56: Data Transfer Problems Before we be
Page 57 and 58: 2. Disable your firewall and Antivi
Page 59 and 60: Ensure “Use the following DNS Ser
Page 61 and 62: OS X Tiger 1. Select System Prefere
Page 63 and 64: Broadband FAQ’s 1. What is a Broa
Page 65 and 66: 10. How do I connect to ADSL? To co
Page 67 and 68: [Back To Top] 26. Can I use my own
Page 69 and 70: 39. Why is it that I get connected

Broadband Troubleshooting Guide - XLN Telecom

Create successful ePaper yourself

Delete template?

Save as template?