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Broadband Troubleshooting Guide - XLN Telecom

Broadband Troubleshooting Guide - XLN Telecom

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Once this has all been done, click Ok and the popup will close. You should be able to connect to<br />

the internet now.<br />

If you are still unable to connect to the internet, please contact our support team here for more<br />

troubleshooting help.<br />

DSL Light<br />

If the DSL light is on, continue reading below. If the DSL light is off, then click here to navigate to<br />

our No Sync section.<br />

The Internet light<br />

If the Internet light is ON, then you are connected to our network but something is stopping the<br />

data from getting through to you. Click here to troubleshoot for data transfer problems.<br />

If your internet light is OFF then you are not connecting to our network. Please click here to<br />

navigate to our section on Authentication problems.<br />

<strong>Broadband</strong> <strong>Troubleshooting</strong> Help 51 <strong>XLN</strong> <strong>Telecom</strong> Ltd

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