Broadband Troubleshooting Guide - XLN Telecom

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3. MAC OS 3.1 Click on the Mail menu at the top and select Preferences. 3.2 A pop‐up will appear, click on the Accounts button at the top of the screen. Then click on the “+” symbol at the bottom of this box. 3.3 Change the Account type to POP and enter the following details: a) Description: XLN e‐mail b) E‐mail address: your XLN e‐mail address c) Full name: Your name d) Incoming mail server: i. If your Email address contains @xln.co.uk and your broadband username contains @xln.co.uk or @xlnbb.co.uk, then enter mailbox.xln.co.uk ii. If your email address contains @xln.co.uk and your broadband username contains @xln.broadband then enter mail3.xln.co.uk iii. If your email address contains @xlninternet.co.uk then enter pop.xlninternet.co.uk e) Username: your XLN e‐mail username f) Password: Your XLN e‐mail password 3.4 Enter your E‐mail address in the appropriate box. Once done, click on continue. Broadband Troubleshooting Help 40 XLN Telecom Ltd
3.5 Enter the following into the Outgoing Mail Server box. Then click Continue. i. If your Email address contains @xln.co.uk and your broadband username contains @xln.co.uk or @xlnbb.co.uk, then enter mail.xln.co.uk/smtp.xlnbb.co.uk ii. If your email address contains @xln.co.uk and your broadband username contains @xln.broadband then enter smtp.xln.co.uk iii. If your email address contains @xlninternet.co.uk then enter smtp.xlninternet.co.uk 3.6 A summary of the account details entered will appear. If everything looks correct, click on Continue. 3.7 Click on Done. Mac OSX Mail is now setup to use your XLN E‐mail Address. [Back To Top] Broadband Troubleshooting Help 41 XLN Telecom Ltd
Page 1 and 2: Broadband Troubleshooting Help 1 XL
Page 3 and 4: 7. Contact Us .....................
Page 5 and 6: Thompson Speedtouch ST510 v6 ‐ 1
Page 7 and 8: Step 2 Click on “Speedtouch” fr
Page 9 and 10: Step 6 Ensure VPI/VCI is selected a
Page 11 and 12: Step 10 Once your router has config
Page 13 and 14: 1.1 Use the DSL cable (grey in our
Page 15 and 16: Step 4 This will launch a quick con
Page 17 and 18: Step 8 In the access control Sectio
Page 19 and 20: Step 11 Once your router has config
Page 21 and 22: 2. Wireless Network Setup 1. Window
Page 23 and 24: Note If the Manually connect to a w
Page 25 and 26: From the Connection tab, you can vi
Page 27 and 28: The following figure shows an examp
Page 29 and 30: 5. Click the Change advanced settin
Page 31 and 32: 10. Click OK The wireless setup wil
Page 33 and 34: 4. Make sure the Airport tab is sel
Page 35 and 36: 7. When you’re connected, the Air
Page 37 and 38: 1.5 When done click Next. 1.6 Click
Page 39: d) If your email address contains @
Page 43 and 44: 4.7 Enter your username and passwor
Page 45 and 46: 6. Then proceed to download your XL
Page 47 and 48: Unplug everything from your master
Page 49 and 50: Step 1 Re‐configure your router.
Page 51 and 52: Once this has all been done, click
Page 53 and 54: No Sync If the DSL light on your ro
Page 55 and 56: Data Transfer Problems Before we be
Page 57 and 58: 2. Disable your firewall and Antivi
Page 59 and 60: Ensure “Use the following DNS Ser
Page 61 and 62: OS X Tiger 1. Select System Prefere
Page 63 and 64: Broadband FAQ’s 1. What is a Broa
Page 65 and 66: 10. How do I connect to ADSL? To co
Page 67 and 68: [Back To Top] 26. Can I use my own
Page 69 and 70: 39. Why is it that I get connected

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