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Annual Report 2014

This is the 2014 annual report of Etex Group

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Etex <strong>Annual</strong> <strong>Report</strong> <strong>2014</strong><br />

Social report<br />

Human Resources<br />

Senior leadership management<br />

Last year, a third of our top managers<br />

changed roles within the group, enabling<br />

them to acquire experience in a different<br />

segment, region or domain.<br />

This is a telling result of a continuous staff<br />

flow. Looking across borders, we make<br />

sure the most qualified people — whether<br />

expatriates or not — are assigned to the<br />

strategically crucial functions.<br />

Developing talent<br />

Etex wants to fully encourage and facilitate<br />

the nurturing and development of talent.<br />

After all, this will benefit our employees<br />

and the organisation as a whole.<br />

As part of succession planning, we actively<br />

look for prospective management members<br />

internally. We offer a ‘fast track’ to a<br />

selected number of highly performing<br />

managers within the group by exposing<br />

them to challenging environments.<br />

In <strong>2014</strong> a fourth internal MBA session was<br />

completed. This enabled 27 high potentials<br />

to follow a Vlerick MBA programme inhouse.<br />

Over the past four years, about<br />

100 employees have already seized this<br />

opportunity: 90 men and 15 women. In<br />

addition, several individual management<br />

programmes were offered.<br />

Focus on sales excellence in 2015<br />

In <strong>2014</strong> a Sales Excellence Programme was<br />

launched, focussing on the improvement of<br />

the sales processes. It triggered coaching<br />

and training programmes for the sales force<br />

that are being implemented in 2015.<br />

We will use Talent2Grow — our innovative<br />

and secure e-learning platform — to<br />

enhance our sales excellence, guiding sales<br />

colleagues and reinforcing their capabilities.<br />

In addition, it will be available for a larger<br />

number of people and cover other topics.<br />

Organisational effectiveness<br />

Last year, we maintained our efforts to<br />

improve the efficiency of our organisation.<br />

In 2012, we developed the templates of<br />

HR Shared Services Centres for payroll<br />

and personnel administration. Their<br />

implementation is making steady progress.<br />

In <strong>2014</strong>, for instance, the Shared Service<br />

Centre in France became fully operational<br />

and our German branch included Siniat.<br />

qqA colleague at work in our Skinco Colombit company in Colombia.<br />

Appointing HR Business Partners<br />

We appointed HR Business Partners in <strong>2014</strong><br />

for each of our divisions. Expectations of<br />

the business in HR matters were discussed<br />

and the key roles for these new functions<br />

were identified during various workshops<br />

and endorsed by the Executive Committee.<br />

The result is a governance model<br />

that defines clear HR roles for every<br />

organisational level. Talent management<br />

will be the main focus and organised at<br />

divisional level: as close to our day-today<br />

business as possible, yet allowing a<br />

dynamic approach and an overall view on<br />

talent at corporate level.<br />

In 2015, this new structure will prove its<br />

operational strength and generate greater<br />

impetus.<br />

Talent management goes digital<br />

Two years ago, we launched a digital HR<br />

platform. In <strong>2014</strong>, we continued to develop<br />

this digital approach for both performance<br />

and talent management. About 5,000 Etex<br />

employees are currently registered on the<br />

platform.<br />

Among other things, this allows improved,<br />

automated and aligned performance<br />

reviews for our employees throughout the<br />

entire group. Whilst a constructive dialogue<br />

between manager and direct report<br />

remains the hart of the performance review,<br />

more than 1,400 employees can now<br />

support their performance reviews digitally.<br />

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