Prudential Asia Prudential Asia
Prudential Asia Prudential Asia
Prudential Asia Prudential Asia
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Protecting long term valueOperating Value DriversPersistencyManage persistency overeconomic cycles• promote non-cash payment• include persistency metrics insales force compensation• product features to shapecustomer behavioursExpensesConsistently improve expenseposition and optimise efficiency• outsourcing and automation• drive office space efficiencies• leverage technology for salesforce support and customerserviceClaimsRobust claims managementplatform• strengthened technical expertisewith medical and health specialists• upgrading claims systems• disciplined i d approach to monitoringiand repricing66