Recreation Study

TABLE 10: COMPARISON OF SATISFACTION WITHCITY SERVICESEssential ServicesWater provisionElectricitySewerage/ sanitationRefuse collection2007/83.32008/93.32009/103.43.1 2.9 2.93.1 3.0 3.23.0 3.1 3.2Storm water 2.7 2.6 2.8Street lights 2.6 2.6 2.8Roads 2.3 2.4 2.5Community facilitiesLibraries 3.3 3.3 3.3Recreation andcommunity centres3.0 2.9 3.0Civic halls 3.0 3.0 3.0Parks 2.3 2.3 2.4Beaches 2.9 2.8 2.9Stadiums 2.9 2.9 3.0Swimming pools 2.8 2.7 2.8Cemeteries 2.7 2.7 2.9Sports fields 2.6 2.6 2.6Law enforcementLaw enforcement 2.5 2.4 2.5Environment and ConservationNature reserves3.0 3.0 2.8Environment2.8 2.8 2.9Cleanliness ofurban environmentTourism 2.7 2.7 2.7Fire and Emergency ServicesFire and Emergency 2.8 2.9 2.9Health ServicesHealthHousingHousing2.22.32.62.12.52.1Town Planning and Building DevelopmentTown Planning andBuilding DevelopmentPublic TransportPublic Transport2.7 2.6 2.62.6 2.5 2.52.7 2.7 2.9SOURCE: CITY OF CAPE TOWN, 20104.4 DEPARTMENT OF SPORT, RECREATIONAND AMENITIESTo meet the objectives outlined earlier, the Departmentof Sport, Recreation and Amenities is situated within theoverarching framework of social development, alongsideparks and libraries. Its vision is to enhance thequality of life of communities through the provision ofworld-class facilities and programmes, contributing toCape Town being recognised as a “world-class sport andrecreation destination.” 44The Department provides opportunities for communityinvolvement and shared management of resources. Itcontributes to building the nation, and strives to have apositive impact on the general fibre of society through: 45• Effective service delivery in communities.• Management of sport and recreation facilities.• Sport and recreation programmes.• Partnerships with stakeholders who play a role insport and recreation.In the Departmental Business Plan 2010/2011, thefollowing were highlighted as core functions within SRA:• Facilities Management and Maintenance: Thisincludes water based amenities; public amenities;halls; stadia.• Development Programmes: This includes themobile Come and Play units with core permanent staffutilising a significant amount of volunteers; permanentstaff at Community Recreation Centres and IndoorSports Centres; the provision of grassroots communityoutreach sports development programmes.• Partnership Management: This includesfacilitation of outside service organisations usingfacilities, for example, sports federationsimplementing grassroots development at facilities;financial assistance (that is, Service LevelAgreements - SLAs) .• Community Based Events: This includes supportand coordination.As can be seen in the table, housing is ranked worst of allthe services, followed by parks, roads, health services andtown planning/ building development. Of the facilitiesand services that fall under the Department of Sport andRecreation, stadiums are the only ones perceived to haveimproved since the survey was first conducted in 2007.• Volunteer Programmes: This involves volunteerdevelopment and deployment.• Major Events: This includes event coordinationand support.30 CITY OF CAPE TOWN RECREATION STUDY