110GOVERNMENT REPORTINGOCCUPATIONAL HEALTH AND SAFETY (OH&S)Restructure of the OH&S departmentresulted in a dedicated multi-disciplinarySafety Team, reporting to the DirectorVenue Partners and Safety. Previously ade-centralised function had seen safetyspecialists based in four portfolios.As a result of the new safety structure,initiatives and strategies can be dividedinto three groupings:Workplace Health and SafetyA key objective of the <strong>Sydney</strong> <strong>Opera</strong><strong>House</strong> Safety Strategy is to improveprevention of occupational injury anddisease and to reduce the frequency andseverity of risks to people’s health andsafety. This year highlights include:- upgrade of the online incident andhazard reporting system, resultingin an integrated online correctiveaction system;- upgrade of OH&S performancereporting to the <strong>Sydney</strong> <strong>Opera</strong> <strong>House</strong>executive and the Trust;- new procedures for OH&S RiskManagement, Manual HandlingProcedures and Guidelines, andIncident <strong>Report</strong>ing and InvestigationProcedures;- roll-out of numerous manual handlinginitiatives, including 37 staffattending manual handling training,engagement of a leading Australianergonomist David Capel to providetechnical advice concerning a numberof hazardous manual tasks and thefinalisation of plans and approval ofredesign of a work area in the <strong>Opera</strong>Theatre that has been linked to anumber of muscular-skeletal injuries;- introduction of new height safetyinstallations and equipment in <strong>Opera</strong>and Drama Theatres;- introduction of a system to capturesafety risk reduction suggestions fortheatre and events workers. Thesesuggestions are now documented andfollowed up;- development of Induction Bookletsto complement <strong>Sydney</strong> <strong>Opera</strong> <strong>House</strong>Site Safety Inductions and are nowdistributed to all new workers at<strong>Sydney</strong> <strong>Opera</strong> <strong>House</strong>. A separateinduction flyer has been developedfor performers; and- focus during Safety Week 2010 onpromoting workplace safety inspectionsand safety in the theatre environment.Fun activities including a Safety WeekBBQ and Quiz were very popular.Safety obligations and compliance areshared by <strong>Sydney</strong> <strong>Opera</strong> <strong>House</strong> withcommercial partners, contractors andresident companies. Safety highlightsin this area include:- a Shared Safety ResponsibilitiesWorkshop held with <strong>Sydney</strong> <strong>Opera</strong><strong>House</strong> and <strong>Opera</strong> Australia supervisors;- new resident company contracts tostrengthen OH&S expectations;- internal audits of four contractorOH&S Management systems (United,State Auto, Clean Event, and Hastie)were undertaken; and- 16 managers from resident companiesand commercial partners attended theon-site national harmonisation OH&Slegislation briefing.In 2010/11 the number of Incident<strong>Report</strong>s that were staff related decreasedfrom 282 to 245. The number of newworkers’ compensation claims lodgeddecreased from 48 to 42, this being thelowest figure in the last six years.Reducing the Impact of InjuryThe Health Centre onsite is staffed byregistered Occupational Health Nursesseven days a week and provides aprofessional first aid service for <strong>Sydney</strong><strong>Opera</strong> <strong>House</strong> staff, resident and visitingcompany members, patrons and visitors.This year, nurses provided first aid to860 ill or injured patrons, visitorsand workers. Of the 8.2 million visitorsto <strong>Sydney</strong> <strong>Opera</strong> <strong>House</strong> annually,177 injuries and 256 illnesses wereattended to by the Health Centre this year.In 2010/11 the internal Pre-EmploymentHealth Assessment methodologywas reviewed. Independent reviewresults were positive, with minorrecommendations for improvementprovided. A bi-annual review of theInjury Management Policy and Returnto Work Program occurred.Health Promotion and WellbeingHealth promotion and wellbeingstrategies support an engaged, motivatedand healthy workforce. The followinginitiatives are highlighted for 2010/11:- 186 immunisations were administeredthis year in the annual InfluenzaVaccination and Awarenessprogram, a slight increase from180 immunisations in 2009/10;- <strong>Sydney</strong> <strong>Opera</strong> <strong>House</strong> continuedto offer complimentary Yoga andPilates classes four days per weekto staff; and- targeted health promotions includedHeart Week, Diabetes Awareness andMental Health.AuditA follow up internal audit was undertakenby Deloitte Touche Tohmatsu in April<strong>2011</strong>. Deloitte identified that of theoriginal 19 management actions, a smallnumber remain partially open, relatingto four OHSIM Improvement Standards.The audit assessment generated sixrecommendations for improvement,replacing previous recommendationsfrom the 2009 report. There were noadditional recommendations arisingfrom the requirements of OHSIMImprovement Standards 2 and 4, whichwere also included as a component ofthis assessment. Audit issues remainingopen relate to the following OHSIMImprovement Standards, all of which havea low residual risk rating.- Planning Processes (rec. 1).- Consultation (rec. 2).- Information, Instruction and Training(rec. 3, 4 and 5).- Incident <strong>Report</strong>ing, Investigationand Review (rec. 6).
111Incident <strong>Report</strong>s (Staff Related) 2006 to <strong>2011</strong>05/06 06/07 07/08 08/09 09/10 10/11245282221229252253YearIncident <strong>Report</strong>s(staff related)10/11 24509/10 28208/09 22107/08 22906/07 25205/06 253New Workers’ Compensation Cases lodged 2006 to <strong>2011</strong> *05/06 06/07 07/08 08/09 09/10 10/11424844454657Year New Workers’CompensationCases lodged *10/11 4209/10 4808/09 4407/08 4506/07 4605/06 57* Includes all workers’ compensation cases including provisional liability (including no cost claims).A new set of quarterly benchmarking and reporting measures have been implementedaround Lost Time Injury Disease (LTID) rates to better reflect work related losttime injuries.Lost Time Injury Disease Incident and Frequency Rates 2008 to <strong>2011</strong>08/09 09/10 10/112653.052857.4525.452.56Yearltid^IncidentRateltid#FrequencyRate10/11 52.56 25.409/10 57.45 2808/09 53.05 26LTID# Frequency RateLTID^ Incident Rate^ Lost Time Injury Disease (LTID) Incident Rate is the number of work related lost time injuries (1 day or more) per1,000 employees.# LTID Frequency Rate is the number of work related lost time injuries (1 day or more) per million hours worked.
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