Annual Report 2011 - Sydney Opera House

introduction5757imagination lives insideEarning our WayGovernanceProvide structures and processes thatare transparent, accountable and enableeffective decision-making (p.58).- The Trust (p.58).- The Executive (p.62).Achievements >+ Approval of 2010/11 business planand monitoring and review of planobjectives (p.58).+ Review and endorsement of TrusteeCode of Conduct (p.58).+ Gold Australasian Reporting Awardachieved for Annual Report 2009/10.People and CultureValue and develop staff to ensure askilled and innovative workforce anda positive working environment (p.64).Achievements >+ Secure remote system accessimprovements for staff (p.64).+ New three-year Enterprise Agreementagreed and implemented (p.64).+ National and industry recognisedqualifications awarded to 11 staff (p.64).+ $24,808 raised for charity bystaff through the Workplace GivingProgram (p.64).FinancialsEmbed sound financial managementsystems and disciplines for operationalstability and sustainable growth (p.66).Achievements >+ New reporting dashboard providingkey financial and non-financialmeasures to monitor organisationalperformance (p.66).+ Operating surplus delivered througheffective cost management, strongunderlying business performance,effective risk management and anumber of one-offs (p.66).+ E-procurement system launchedand integrated with accountingsystems (p.103).