TERMS AND CONDITIONSTerms and ConditionsKREATECH warrants that, at the time of shipment, theproducts sold are free from defects in materials and conformto the specifications described in KREATECH’s literature.KREATECH makes no other warranty, expressed or implied,with respect to the products. This includes any warranty ofmerchantability or suitability for any particular purpose.KREATECH’s Poseidon FISH products are supplied for invitro Diagnostics (or for research use only if not CE marked).They are not intended to be used as drugs, food, additives,cosmetics or household chemicals.Terms and Condition of SalePayments are net 30 days from the date shown on the invoice.Prices are subject to change without notice. All orders under€ 400,- will be charged with the shipping costs.Methods of payment including Credit CardordersWhen placing an order via fax or over the telephone withone of our Sales and/or Customer Service representatives,KREATECH requires that all customers provide a purchaseorder number. To better serve your needs, KREATECH acceptsMasterCard and VISA as payment for orders. Please providecredit card type, name of the card holder, credit card number,expiration date and security code when placing credit cardorders.Shipping PolicyOrders for regularly stocked items received by 14:00 CETMonday through Thursday are shipped the same day. Ordersreceived after 14:00 are shipped the following day. Ourminimum guaranteed shelf life is 6 months upon shipment.In the event that an order contains a non-stocked item, orif, for any reason, KREATECH is unable to completely fulfillan order, a partial shipment will be made unless instructedotherwise. You will be notified immediately of any delay.THE KREATECH Customer Satisfaction PolicyIf you are not completely satisfied with the performance ofany product, KREATECH will, at your option, either credit youraccount or send a replacement product to you at our expense.Requirements for this are that the product has not expired,it has been stored and processed according to KREATECHproduct literature and that the user followed all appropriateKREATECH protocols when using the product.Returned Goods PolicyReturned goods will not be accepted without the priorauthorization of KREATECH. Unauthorized returns will bereturned at the sender’s expense. Complete documentationmust accompany all authorized returned goods. If shippingerrors are made by KREATECH leading to loss of goods,KREATECH will replace goods at KREATECH´s expense.Product UseAll products manufactured and/or distributed by KREATECHshould be used in accordance with the products labelledintended use of the given product.PatentsThese products or the use of these products is subject toproprietary rights. FISH probes are labelled with the UniversalLinkage System (ULS). The fluorophores used in thePlatinumBright-415, -547, -590, -647 labelling compound issubject to patents, owned or controlled, and manufactured byDYOMICS GmbH. The fluorophores used in ULS-Cy5 labelingcompounds are subject to patents, owned or controlled, andmanufactured by GE Healthcare. The ULS technology andproducts are covered by US patents 5,580,990; 5,714,327;5,985,566; 6,133,038; 6,797,818 and several foreign patentsowned by KREATECH. KREATECH is a trade name of KREATECHBiotechnology B.V., ULS , PlatinumBright, KreaPure,KreaBlock and Poseidon are trademarks of KREATECHBiotechnology B.V.Nothing disclosed herein is to be construed as a recommendationto use any of KREATECH products in violation of any patents.Furthermore, KREATECH does not warrant that the product,either alone, or in combination with other products, is immunefrom charges of patent infringement. KREATECH will not beheld responsible for patent infringements or other violationsthat may occur from the use of any of its products.114
CE Marking & ISO certificatesAll probes from Kreatech are manufactured and marketed inaccordance with the European IVD Directive 98/79/EC. Apartfrom those products designed for research use (Kreatech´sASP, BSP, and mouse FISH probes, as well as the ULS Labelingproduct line), all Kreatech products are CE marked. In addition,Kreatech has obtained certificates for CE-marking of conformityfor our prenatal and PGD probes.All CE-marked FISH probes in this catalog are manufactured atKreatech Diagnostics facilities in Amsterdam, The Netherlands,and are labeled with ULS (Universal Linkage System).Manufacturing of all CE-marked products by Kreatech is carriedout according to international standards ISO 9001:2008 andISO 13485:2003 for which Kreatech holds certificates.Compliance to the European IVD Directive 98/79/EC, ISO9001:2008 and ISO 13485:2003 means that we are providinghigh quality in vitro diagnostic medical devices to be used fordiagnosis, prevention, monitoring, treatment, alleviation orinvestigation of disease, congenital disorders, physiologicaland/or pathological state of the human body without beingused in or on the human body.We strive to continuously improve the quality of these productsbased on the latest developments and techniques.CE marking & ISO Certificates115