Open CTI Developer's Guide - Salesforce.com

Methods for Salesforce Application InteractionsearchAndScreenPop()NameTypeDescriptionThe following is an example of searching for “Acme,” and finding one Accountand three Opportunity objects:{"006x0000001ZcyG":{"Name":"Acme - 600Widgets","object":"Opportunity"},"001x0000003DGQR":{"Name":"Acme","Type":"1","object":"Account"},"006x0000001ZcyH":{"Name":"Acme - 200Widgets","object":"Opportunity"},"006x0000001ZcyF":{"Name":"Acme - 1,200Widgets","object":"Opportunity"},screenPopUrl:"/search/SearchResults?searchType=2&str=Acme"}errorstringIf the API call was successful, this variable is undefined. If the API call failed,this variable returns an error message.searchAndScreenPop()UsageSearches objects specified in the SoftPhone layout for a given string. Returns search results and screen pops any matchingrecords. This method respects screen pop settings defined in the SoftPhone layout. For more information, see “Designing aCustom SoftPhone Layout” in the Salesforce online help.Syntaxsforce.interaction.searchAndScreenPop(searchParams:string, queryParams:string,callType:string, (optional) callback:function);ArgumentsNamesearchParamsqueryParamscallTypecallbackTypestringstringstringfunctionDescriptionString to search.Specifies the query parameters to pass to the URL.Specifies the type of call, such as inbound, outbound, internal, or null. Per thesettings in the SoftPhone layout, the call type determines which objects tosearch for any matches. For more information, see “Designing a CustomSoftPhone Layout” in the Salesforce online help.If callType is null, searches are inbound by default. If callType is internalor outbound, no screen pops occur.JavaScript method called upon completion of the method.Sample Code–JavaScriptvar callback = function (response) {28