making-sense-of-change-management

Leading change• Habit 4: Think win–win. Manage all interactions with the assumptionthat mutually beneficial solutions are possible. (Needs an abundancementality.)• Habit 5: Seek first to understand, then to be understood. Be preparedto clarify what other people are getting at before you put your pointacross. (Needs courage balanced with consideration.)• Habit 6: Synergize. Value differences in people and work with othersto create a sum that is greater than the parts. (Needs creativity.)• Habit 7: Sharpen the saw. Avoidthe futility of endless ‘busyness’.Make time to renew. Covey says,‘Without this discipline, the bodybecomes weak, the mind mechanical,the emotions raw, the spiritinsensitive, and the person selfish.’(Needs continuous improvementor self-renewal.)STOP AND THINK!Q 4.9Identify the top five inner leadership strengths that you believe theheadmaster or headmistress of an underperforming schoolneeds to have. Use the ideas of Bennis and Covey in the sectionabove, and consider also Goleman’s emotional competencies.Justify your choices. How could these areas be developed if theywere lacking?Q 4.10 Reflect on your own leadership using Covey’s seven habits. Whatare your strengths and weak areas?Q 4.11 Imagine you have just been asked to lead a cultural changeprogramme in a 10,000 strong organization based throughoutEurope and the United States. The organization is a microelectronicscompany which has grown through acquisition and nowwants to strengthen its unique culture as one organizationemphasizing commercial applications, customer service andinnovation. Using the ideas presented in this chapter, describethe approach you would take to leading this initiative andexplain why.177