making-sense-of-change-management

Individual changeUnconsciouscompetenceUnconsciousincompetenceConsciousincompetenceConsciouscompetenceUnconsciouscompetenceFigure 1.3Unconscious competenceKolb’s learning cycleDavid Kolb (1984) developed a model of experiential learning, whichunpacked how learning occurs, and what stages a typical individual goesthrough in order to learn. It shows that we learn through a process ofdoing and thinking. (See Figure 1.4.)Following on from the earlier definition of learning as ‘the process ofacquiring knowledge through experience which leads to a change inConcreteexperienceActivistPracticalexperimentationPragmatistReflectiveobservationReflectorTheoreticalconceptsTheoristFigure 1.4Kolb's learning cycle17