3820 UG.book - Finn-ID

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Replacing the 2020-5B Interface Cable:1. Turn the power to the host systemOFF.2. Disconnect the base’s cable from theterminal or computer.3. Turn the base upside down.4. Pull the connector out whilemaintaining pressure on the connectorrelease clip.5. Replace with the new cable.Insert the connector into the openingand press firmly. The connector iskeyed to go in only one way, and willclick into place.Changing the 3820Battery:1. Remove the screw on the endcap.2. Remove the battery from thehandle.3. Insert battery.4. Replace end cap and screw.Troubleshooting BaseEnd CapNote: Please visit the Servicesand Support section of ourwebsite (www.handheld.com) to check for the latest software for both thescanner and the base.If your base is not functioning properly, review the following troubleshootingguidelines to try to isolate the problem.Is the red LED on?If the red LED isn’t illuminated, check that:• The power cable is connected properly and there is power at the powersource.• The host system power is on (if external power isn’t used).Is the green LED on?12 - 2 2020/3820 User’s Guide
If the green LED isn’t illuminated, check that:• The scanner is correctly placed in the base.• There is external power or 12 volt host power.• Charge mode is turned on. (See "Base Charge Mode" on page 1-5)• The battery is not bad or deeply discharged. In some cases, the scanner’sbattery may trickle charge to bring it into an acceptable level and thentransition to a normal charge cycle.Troubleshooting ScannerNote: Make sure that your scanner’s battery is charged.Note: Please visit the Services and Support section of our website(www.handheld.com) to check for the latest software for both the scannerand the base.Is the scanner having trouble reading your symbols?If the scanner isn’t reading symbols well, check that the symbols:• Aren’t smeared, rough, scratched, or exhibiting voids.• Aren’t coated with frost or water droplets on the surface.• Are enabled in the base to which the scanner connects.Is the bar code displayed but not entered into the application?The bar code is displayed on the host device correctly, but you still have to pressa key to enter it (the Enter/Return key or the Tab key, for example).You need to program a suffix. Programming a suffix enables the scanner tooutput the bar code data plus the key you need (such as “CR”) to enter the datainto your application. Refer to Prefix/Suffix Overview on page 4-1 for furtherinformation.Does the scanner read the bar code incorrectly?If the scanner reads a bar code, but the data is not displayed correctly on the hostscreen:• The base may not be programmed for the appropriate terminal interface.For example, you scan “12345” and the host displays “@es%.”Reprogram the base with the correct Plug and Play or Terminal selection barcode. See Chapter 1 and Chapter 2.• The base may not be programmed to output your bar code data properly.For example, you scan “12345” and the host displays “A12345B.”Reprogram the base with the proper symbology selections. See Chapter 6.The scanner won’t read your bar code at all.2020/3820 User’s Guide 12 - 3
Page 1 and 2:
2020/3820Cordless SystemUser’s Gu
Page 3 and 4:
Statement of Agency ComplianceThe 2
Page 5 and 6:
Hand Held Products shall not be lia
Page 7 and 8:
Required Safety Labels38203820SR0C0
Page 9 and 10:
Table of ContentsChapter 1 - Gettin
Page 11 and 12:
Wand Emulation ....................
Page 13 and 14:
Code 39 ...........................
Page 15 and 16:
Code 49 ...........................
Page 17 and 18:
1Getting StartedThe 3820 cordless s
Page 19 and 20:
Cordless System: Main ComponentsBat
Page 21 and 22:
Base Charge ModeIn order for the ba
Page 23 and 24:
Single Scanner OperationThere are t
Page 25 and 26:
Changing Scanner Name - via Bar Cod
Page 27 and 28:
Application Work Group SelectionThi
Page 29 and 30:
Using the Scanner with Bluetooth De
Page 31 and 32:
3820 LED Sequences and Their Meanin
Page 33 and 34:
Cordless ScannerThe cordless scanne
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2. Disconnect the keyboard cablefro
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Note: After you scan one of the cod
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IBM 4683 Ports 5B, 9B, and 17 Inter
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IBM SurePosScan one of the followin
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Connecting the Base with Serial Wed
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2Terminal InterfacesTerminal IDIf y
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Supported Terminals (Continued)Term
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Keyboard Country (continued)ItalyLa
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Emulate External Keyboard should be
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All communication parameters betwee
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RS-232 HandshakingRS-232 Handshakin
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2020-5B Host Escape CommandsCommand
Page 59 and 60:
Wand Emulation Transmission RateThe
Page 61 and 62:
Wand Emulation Overall ChecksumWhen
Page 63 and 64:
3OutputScanner FunctionsGood Read I
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Number of Beeps - Good ReadThe numb
Page 67 and 68:
Note: Scanning zero (0) is the equi
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Centering WindowUse the centering f
Page 71 and 72:
ogy and scan the 2 digit hex value
Page 73 and 74:
41 start character match for Code 3
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4Data EditingPrefix/Suffix Overview
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To Clear One or All Prefixes or Suf
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Intercharacter DelayAn intercharact
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5Data FormattingData Format Editor
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hex values for ASCII codes, see ASC
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Data FormatterWhen Data Formatter i
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6SymbologiesIntroductionThis progra
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CodabarCodabar* OnOffCodabar Start/
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Codabar Message LengthScan the bar
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Code 39, continuedCode 39 AppendThi
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Code 39 Code PageCode pages define
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Code 93< Default All Code 93 Settin
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Straight 2 of 5 IATA, continuedOn*
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Code 11, continuedCode 11 Message L
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Code 128 Function Code TransmitBy d
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UPC A Number SystemThe numeric syst
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UPC E0 and UPC E1Most U.P.C. bar co
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UPC E0 AddendaThis selection adds 2
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Note: If you want to enable or disa
Page 113 and 114: MSIMSIOn* OffMSI Check CharacterDif
Page 115 and 116: RSS-14< Default All RSS-14 Settings
Page 117 and 118: Identifier will be reported as “]
Page 119 and 120: PosiCode A and B* OnYou have to hav
Page 121 and 122: Code 16KCode 16KOn* OffCode 16K Mes
Page 123 and 124: 7Interface KeysKeyboard Function Re
Page 125 and 126: Supported Interface KeysIBM AT/XT a
Page 127 and 128: Supported Interface KeysEsprit 200,
Page 129 and 130: 8UtilitiesTo Add a Test Code I.D. P
Page 131 and 132: Note: Scanning this bar code also c
Page 133 and 134: 9Visual XpressVisual Xpress Introdu
Page 135 and 136: 10Serial Programming CommandsThe se
Page 137 and 138: Concatenation of Multiple CommandsM
Page 139 and 140: Resetting the Standard Product Defa
Page 141 and 142: SelectionAlarm Sound TypeData Accum
Page 143 and 144: Selection*Control + ASCII Off KBDCA
Page 145 and 146: SelectionBeeper Volume - GoodReadBe
Page 147 and 148: SelectionUser Specified Intercharac
Page 149 and 150: SelectionStraight 2 of 5 Industrial
Page 151 and 152: SelectionUPC E ExpandUPC E Check Di
Page 153 and 154: SelectionRSS ExpandedRSS ExpandedRS
Page 155 and 156: 11Product Specifications3820 Produc
Page 157 and 158: 3820 Depth of FieldMinimum BarWidth
Page 159 and 160: Standard Cable PinoutsWand Emulatio
Page 161 and 162: Standard Cable PinoutsUSB10 Pin Mod
Page 163: 12MaintenanceMaintenanceRepairs and
Page 167 and 168: 13Customer SupportProduct Service a
Page 169 and 170: MéxicoTeléfono: (800) 782-4263, o
Page 171 and 172: Appendix ASymbology ChartSymbologyC
Page 173 and 174: Dec. Hex Char Dec. Hex Char Dec. He
Page 177 and 178: UPC ASample Symbols0 123456 7890 In
Page 179 and 180: Programming Chart0123456789ABCDEFDi
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