7. Capability Maturity Model Integration (CMMI) - tud.ttu.ee

Process Improvement• The improvement information in CMMI models includes the creation of aviable, improvable process infrastructure. To build this infrastructure, CMMIincludes ways to get your organization to focus more on defining andfollowing its processes. Through training and standardization you can makesure everyone knows their roles and how to execute them in the process.You learn to use the measurement data you collect to improve your processperformance, innovate when processes need to evolve, and ensure yourability to meet changing needs.• Processes need to be planned just like projects, and it helps if theorganization has given some weight and validity to it through policy. Youneed to make sure that resources are available for trained, empoweredpeople to perform the process.• Processes become more capable when they are standardized across theorganization and their performance is monitored against historical data. Thisway you can detect variation in performance early enough to address it lessexpensively. And ultimately, the process should be continuously improvingthrough identifying the root causes of variability and innovative ways to fulfillits objectives.17CMMI and Business Objectives• Produce quality products or services.• Create value for the stockholders• Be an employer of choice• Enhance customer satisfaction• Increase market share• Implement cost savings and best practices• Gain an industry-wide recognition forexcellence189