GST – completing your activity statement - Australian Taxation Office

08 LODGING YOUR ACTIVITY STATEMENT AND PAYING USPost officeYou can also pay at Australia Post outlets using your originalpayment advice form. Payments can be made with cash(a $3,000 limit applies), money order or cheque. EFTPOSis available at most Australia Post outlets for savings andcheque accounts only.To order additional or replacement payment advice forms,phone 13 72 26.If you make a payment at Australia Post, or you payby electronic means, you must still send your completedactivity statement to us either by mail or electronically.By mailMail your original completed activity statement to arrive by thedue date, with your cheque, using the pre-addressed envelopeprovided to:n If you are in WA, SA, NT, TAS or VICAustralian Taxation OfficeLocked Bag 1936Albury NSW 1936n If you are in NSW, ACT or QLDAustralian Taxation OfficeLocked Bag 1793Penrith NSW 1793Cheques should be made payable to the ‘Deputy Commissionerof Taxation’ and crossed ‘Not negotiable’. Don’t attach yourcheque with pins or staples, and don’t send cash.It’s important that you send your original activity statement,not a copy or a version generated from a commercial softwarepackage. If you use a commercial software package, make sureyou transfer the information onto your original statement.EXPECTING A REFUNDGenerally, if you have an ABN, refunds can only be paid directlyinto your nominated financial institution account, so it’s essentialthat we have your correct account and BSB numbers. Yournominated account must be at a branch of the institutionin Australia.If you don’t have an ABN, your refund will be paid by cheque.Occasionally, you may not receive your refund or the refund youreceive may be less than you expected. This may be because:n we have kept part or all of your refund to apply it against atax debt that you owe us – this process is known as offsettingn we may use a credit balance from one of your other taxaccounts to pay a tax debt you owe and subsequently receivea payment from you in relation to that tax debt. As a result,your account may be placed in credit and your paymentbecomes what is called a voluntary payment, and is notautomatically refundedn we have held your refund because you haven’t nominateda bank account for us to pay your refund into, or the bankaccount details you provided are incorrect or incompleten we have held your refund because you have not lodgedone or more of your activity statementsn we have held the refund because we need to check,or verify with you some details shown on your return oractivity statement.For more information about expecting a refund,refer to our website at Where is my refund?Phone us on 13 28 66 if you need to change your financialinstitution account details or to enquire about your refund.You’ll need to provide proof of identity.43