12.07.2015 Views

prospectus for - Pumpkin Patch investor relations

prospectus for - Pumpkin Patch investor relations

prospectus for - Pumpkin Patch investor relations

SHOW MORE
SHOW LESS
  • No tags were found...

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

wholesale sales<strong>Pumpkin</strong> <strong>Patch</strong> has identified wholesaling opportunities as a way of:• introducing the <strong>Pumpkin</strong> <strong>Patch</strong> brand and ranges to countries that are not currentlyserviced by <strong>Pumpkin</strong> <strong>Patch</strong> stores; and• supplementing the accessibility of the <strong>Pumpkin</strong> <strong>Patch</strong> brand and ranges in countriesthat do have <strong>Pumpkin</strong> <strong>Patch</strong> stores.<strong>Pumpkin</strong> <strong>Patch</strong>’s wholesaling <strong>relations</strong>hips are at a relatively early stage of developmentand at present predominantly involve department stores in Australia, the United States,Ireland and the Middle East. Currently <strong>Pumpkin</strong> <strong>Patch</strong> supplies 10 international retailerswith the three largest being Nordstrom (United States), David Jones (Australia) andRoches (Ireland).Department stores agree in advance, season by season, to acquire a given quantity of<strong>Pumpkin</strong> <strong>Patch</strong> apparel and accessories. They display the merchandise either:• in a <strong>Pumpkin</strong> <strong>Patch</strong> branded area of the department store (i.e. visually similar to a<strong>Pumpkin</strong> <strong>Patch</strong> retail store) called a “store in store”; or• on generic sales racks but with <strong>Pumpkin</strong> <strong>Patch</strong> branding surrounding the racks.<strong>Pumpkin</strong> <strong>Patch</strong> has a specific sales team that is responsible <strong>for</strong> pursuing and servicinginternational wholesaling opportunities.<strong>Pumpkin</strong> <strong>Patch</strong> direct<strong>Pumpkin</strong> <strong>Patch</strong> has specific websites <strong>for</strong> New Zealand (www.pumpkinpatch.co.nz),Australia(www.pumpkinpatch.com.au) and the United Kingdom (www.pumpkinpatch.co.uk). Onaverage in 2003, <strong>Pumpkin</strong> <strong>Patch</strong>’s websites received (in total) approximately 121,000 visitsper month.The internet sites, which are predominantly developed by <strong>Pumpkin</strong> <strong>Patch</strong>’s in-houseteam of specialists, are regularly refreshed to include the latest available ranges andremove items where stock is low.During the past 12 years <strong>Pumpkin</strong> <strong>Patch</strong> has built up a significant database of customerswho have either bought merchandise from stores, over the internet or out of thecatalogue. The database is regularly updated and analysed to ensure that customerdetails are up-to-date and that “non-responsive” entries are deleted.Each season <strong>Pumpkin</strong> <strong>Patch</strong> sends out approximately over 750,000 catalogues tocustomers in New Zealand, Australia and the UK. The catalogues are designed in-houseand feature the latest fashion ranges. Any sales orders received from the catalogue areprocessed by <strong>Pumpkin</strong> <strong>Patch</strong>’s in-house call centre (located at its head office) anddispatched by the distribution centre.The <strong>Pumpkin</strong> <strong>Patch</strong> call centre in Auckland is operated seven days a week and hasfacilities <strong>for</strong> 20 operators at any one time.12

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!