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Program Manual - Saint Louis University

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7 date/time<br />

8 restores<br />

9 n/a<br />

D. Call the number of the emergency call, write this number down on<br />

paper, write down the patient’s name, and write down the parent or<br />

guardian name. Ask if they are a current patient of the orthodontic<br />

clinic. Determine the nature of the problem and whether it is within<br />

the scope of the clinic. Ask when they could meet you at CADE. Ask<br />

that they remain by the phone while you make arrangements for them<br />

to be seen. Tell them you will call back so you may call them back.<br />

When you call them back tell them that you, a classmate, a faculty<br />

member, and a public safety officer will meet you at the specified time<br />

at CADE so that you can help them with their problem.<br />

E. The details of the emergency visit should be transcribed into the<br />

patient record by the resident the next clinic day, and signed by the<br />

Clinic Director.<br />

F. If major trauma to the patient has occurred, the patient should go<br />

to the hospital emergency room. On the Missouri side of the<br />

Mississippi River, <strong>Saint</strong> John’s Mercy Hospital has a general practice<br />

residency and oral surgeons on call. On the Illinois side of the river,<br />

Alton Memorial is best. If these are not convenient or practical they<br />

should go to the emergency room as close to their residence as is<br />

possible. Judgment should be exercised as to whether you should meet<br />

them at the emergency room.<br />

Should you have an extraordinary problem you should call Drs. Oliver or<br />

Kim for advice.<br />

Dr. Don Oliver 314-966-2215<br />

Dr. Ki Boem Kim 314-862-1699<br />

Dr. Tako Araujo 314-239-4193<br />

The faculty will try to advise you of the primary and secondary call person<br />

for each holiday or vacation period.<br />

Revised 7/1/07<br />

Reviewed 7/1/09<br />

12

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