Postal Users' Guide (Kapiti) - New Zealand Post

North America, UK and Europe (Zone D)Austria, Belgium, Canada, Croatia, CzechRepublic, Denmark, Finland, France,Germany, Greece, Hungary, Ireland, Italy,Netherlands, Norway, Poland, Portugal,Romania, Slovenia, Spain, Sweden,Switzerland, United Kingdom, United States ofAmericaRest of the world (Zone E)Brazil, Costa Rica, Ecuador, El Salvador,Mexico, Uruguay5-65-6You can expect that items will usually arrive at their destination within the timeframespecified for each service. Because we do not directly control all parts of the deliverychain, we cannot guarantee that your item will always reach its destination within thetarget delivery times. Delivery to areas outside major cities or where the item is dutiableor held by Customs may take longer. For more information on the world zones refer tothe World zones section of this Postal Users’ Guide.Minimum volumeNo minimum volume.Post office box deliveryPost office box delivery is only available in certain destinations. These destinations areavailable on our website at www.nzpost.co.nz/iec.CustomsdocumentationDocumentsAll documents must include an orange Consignment Note (IEC001) or whiteConsignment Note (CN300) and, for documents that are part of a commercialtransaction, a copy of the commercial invoice or an Export Invoice (NCPI025).MerchandiseAll merchandise must include an orange Consignment Note (IEC001) or whiteConsignment Note (CN300) and a copy of the commercial invoice or an Export Invoice(NCPI025). For parcels valued over NZ$1,000 New Zealand Customs requires anExport Entry to be completed, which New Zealand Post can complete on your behalf foran additional fee. For more information contact our Customs Clearance Broker on 0800SEND IT (0800 736 348).You are responsible for ensuring that the information you declare is accurate. Inaddition to its use for Customs clearance, this information may also be used todetermine the safe carriage of your parcel, and you will be liable for any damagesincurred from a misstatement or omission of information.Customs requirementsCustoms regulations and other border requirements vary from country to country andare outside our control. You are responsible for complying with Customs requirements,completing all Customs documentation and checking whether Customs duties or othercharges are payable on your item. Where possible, we will do our best to provide youwith information on these regulations and requirements, but we cannot guarantee theaccuracy of this information.The person receiving the item must pay all Customs duties, sales taxes and otherregulatory charges. If the receiver does not pay these charges or the item isundeliverable you may be responsible for paying these charges.Additional documentsAdditional documents (for example certificate of origin, health certificate, doctor’sprescription) may be required so that an item can be exported from New Zealand orenter another country. You are responsible for finding out what is required andincluding it with your item.PUG 13a (July 2013) Page 2 of 3