Postal Users' Guide (Kapiti) - New Zealand Post

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Armed Forces ConcessionSummary of keyfeaturesThe Armed Forces Concession is a pricing concession for items posted to or from New Zealandservice personnel serving at designated Missions abroad or at sea. It also applies to overseasservice personnel serving with the armed forces in New Zealand.Letters and parcels sent through the Armed Forces Concession are subsidised. Instead of beingcharged at the international rate, postage is charged at:the domestic Standard Post rate for lettersa special Armed Forces Concession rate for parcels (up to a 10kg weight limit).Police serving overseas can also access these concession rates, subject to guidelines set byNew Zealand Police.ProductrequirementsOutbound mail – lettersDestinations are limited to those that have been agreed between the Armed Forces andNew Zealand Post, and are subject to change.Letters must be marked as Forces Concession. All items posted must carry theindividual's name, rank, regimental number and name of Operation.Items are to be presented at a PostShop or collected from a military base.Outbound mail – parcelsDestinations are limited to those that have been agreed between the Armed Forces andNew Zealand Post, and are subject to change.Parcels must be marked as Forces Concession. All items posted must carry theindividual's name, rank, regimental number and name of Operation.Items are to be presented at a PostShop or collected from a military base.GeneralAll items must have:the address written in English in the following format:“Forces Concession”Service number/rank/and nameOP “Operation name”Address 1 (post office box/street number)Address 2 (city/postal code)Address 3 (country)C/- INTERNATIONAL MAIL CENTREAUCKLANDa New Zealand return addressan International Air service indicator on the front, top left hand cornercorrectly completed Customs documentation (see below).Items posted from New Zealand must be addressed to a military base, naval ship or a UnitedNations organisation.Inbound mail – letters and parcelsItems posted to New Zealand must have a valid New Zealand delivery address. For mail destinedfor military bases, naval ships or United Nations organisations, the valid delivery address is usuallya post office box or private bag.PUG 12c (October 2013) Page 1 of 3
Dimensions andweight restrictionsLettersSizeMaximumdimensions(height x length)MaximumthicknessMaximumweightMedium 130mm x 235mm 10mm 200gLarge 165mm x 235mm 10mm 200gExtra large 230mm x 325mm 10mm 200gOversize 260mm x 385mm 10mm 200gParcelsSize Maximum length MaximumdimensionsParcel 1.05m Length + girthno greater than2mMaximumweight10kgDimensions and weight restrictions include the envelope/packaging.New Zealand Post and the New Zealand Defence force may place additional limitations on the sizeor weight of the packages able to be sent via this service and restrictions on the quantity of mailper individual. These conditions may be set for operational or economic reasons.Delivery targetsThe delivery timeframe is dependent on the destination and routing requirement.Destinations are limited to those that have been agreed between the Armed Forces andNew Zealand Post, and are subject to change.Minimum volumeNo minimum volume.CustomsdocumentationFor parcels under 2kg, the green Customs Declaration (OS008a) must be completed.For parcels over 2kg, the red Consignment Note (OS007) or a white Consignment Note(CN300) must be completed.CustomsrequirementsCustoms regulations and other border requirements vary from country to country and are outsideour control. You are responsible for complying with Customs Requirements, completing allCustoms documentation and checking whether Customs duties or other charges are payable onyour item. Where possible, we will do our best to provide you with information on these regulationsand requirements, but we cannot guarantee the accuracy of this information.The person receiving the item must pay all Customs duties, sales taxes and other regulatorycharges. If the receiver does not pay these charges, or the item is undeliverable, you may beresponsible for paying these charges.For parcels valued over NZ$1,000 New Zealand Customs requires an Export Entry to becompleted, which New Zealand Post can complete on your behalf for an additional fee. For moreinformation contact our Customs Clearance Broker on 0800 SEND IT (0800 736 348).Lodgement optionsOver the counter at PostShops and selected New Zealand Post retail outletsMilitary bases by arrangementCountry specificrestrictions andIndividual countries or their postal administrations may place additional restrictions on the carriageor import of items. You are responsible for checking whether restrictions apply to your item. Wherepossible, we have included information on restrictions for individual countries on our websitePUG 12c (October 2013) Page 2 of 3
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Postal Users’GuideOctober 2013
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Public ContractDelivery of postal a
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Rural deliveryRural delivery is not
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2 Compensation limits for sending i
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Goods to countries subject to Unite
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NZ$250 cover is purchased cover is
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You agree that, where you acquire g
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Compensation termsand conditionsIte
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Over the counter at PostShops and s
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FreePost envelope layout standards
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BoxLink Terms and ConditionsDiscont
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VolumePost 1 Terms and ConditionsSu
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LodgementrequirementsSortingAll ite
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VolumePost 3 Terms and ConditionsSu
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LodgementrequirementsSortingPostcod
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PermitPost Terms and ConditionsSumm
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PermitPost items are not post-marke
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the PermitPost information on our w
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5pm Monday to Friday, excludingweek
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Samples must be consistent across t
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After 5pm, on weekends, or on publi
Page 45 and 46: Business Standard Terms and Conditi
Page 47 and 48: or more trays.If you use more than
Page 49 and 50: the PermitPost section of this Post
Page 51 and 52: Compensationterms andconditionsItem
Page 53 and 54: Delivery targetMinimum volumePermit
Page 55 and 56: New Zealand Post Business Mail Cent
Page 57 and 58: Print PreSort Terms and ConditionsS
Page 59 and 60: Delivery addressAll items must have
Page 61 and 62: the Round Number range that applies
Page 63 and 64: Parcel services within New Zealand
Page 65 and 66: Nationwide 5kg 25kg 0.125m³ 1.5mDi
Page 67 and 68: ParcelPost Terms and ConditionsThis
Page 69 and 70: ParcelPost Fast Terms and Condition
Page 71 and 72: ParcelPost Tracked Terms and Condit
Page 74 and 75: ParcelPost Tracked Zonal Terms and
Page 76 and 77: ParcelPost PO Box Priority Terms an
Page 78 and 79: ParcelPost Terms and ConditionsThis
Page 80 and 81: PacketPost Terms and ConditionsThis
Page 82 and 83: (height x length)DLE Flat 125mm x 2
Page 84 and 85: RegisteredPost Terms and Conditions
Page 86 and 87: Trackme Terms and ConditionsThis se
Page 88 and 89: International Air and International
Page 90 and 91: Customs requirementsCustoms regulat
Page 92 and 93: International Air Satchel Terms and
Page 94 and 95: International Tracked Air Satchel T
Page 98 and 99: equirementswww.nzpost.co.nz, but we
Page 100 and 101: You can expect that items will usua
Page 102 and 103: International Air Registered Terms
Page 104 and 105: International Express Courier Terms
Page 106 and 107: Lodgement optionsOver the counter a
Page 108 and 109: North America, UK and Europe (Zone
Page 110 and 111: World zonesAustralia (Zone A)South
Page 112 and 113: International Business Reply Paid T
Page 114 and 115: International Reply Coupon Terms an
Page 116 and 117: Applying for a PO Boxor Private Bag
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Postal Users' Guide (Kapiti) - New Zealand Post

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