Postal Users' Guide (Kapiti) - New Zealand Post

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stores (for example, where this is not feasible due to space limitations).Lodgement timesLodgement timeAfter 8am and before 5pm Monday to Friday(excluding weekends and public holidays)LodgementrequirementsSortingAll items must be sorted in ascending postcode order.Items must be placed in letter trays so the delivery address and PermitPost impression arefacing the front of the tray.If mail items are bundled:the delivery address and PermitPost impression must be placed face side upthe address on each mail item must be clearly visible (with no other labels orstrapping over the address details)all addresses must face the same way, except the last item in the bundle whichshould be back faced so the address details can be seenthe bundles must be tightly banded down their length and across their width.Only one product can be lodged in one tray. For example, GoFlexible items cannot beincluded in the same tray as VolumePost 1 items.Bundles, letter trays, containers, roll cages and Unit Loading Devices (ULDs)Letter trays are available from your nearest New Zealand Post Mail Centre. Letter traysmust not weigh more than 12kg. If a tray weighs more than this, mail must be split into twoor more trays.If you use more than 40 trays per lodgement, a container service is available.Bundles must be able to be carried with one hand without the contents becoming separated.Bundles must not weigh more than 12kgs.If you are posting a large number of bundles, they can be lodged directly into roll cages orUnit Loading Devices (ULDs).LabellingAll bundles, trays, roll cages and ULDs must have a New Zealand Post tray label attached.Requirements differ for mail lodged by mailhouses and businesses directly.For mail lodged by mailhouses, the label must include:the postcode range that applies to your items within the tray (that is, the first andlast postcode numbers)the lodgement day crossed to identify when your mail was lodged withNew Zealand Posta reference code (for example, customer or mailing house reference)the green label for lodgements originating from the North Island and the purplelabel for lodgements originating from the South Island.For mail lodged directly by businesses, Bulk Mail labels are available to download and print,from our website at www.nzpost.co.nz/traylabels.Statement ofPostingA Statement of Posting form must accompany your mail lodgement or your lodgement willnot be able to be processed. Once the lodgement form has been submitted, no subsequentchanges will be permitted.You must use the following codes on all Statement of Posting forms:Size Lodgement time GoFlexiblecode – upto 20mmthicknessGoFlexiblecode – upto 40mmthicknessM = medium S = lodged after 8am and before 5pm Monday to Friday, excludingweekends and public holidaysGFXMSGFX40MS5 = large S = lodged after 8am and before GFX5S GFX405SPUG 8c (October 2013) Page 3 of 4
5pm Monday to Friday, excludingweekends and public holidaysO = oversizeS = lodged after 8am and before5pm Monday to Friday, excludingweekends and public holidaysGFXOSGFX40OSProhibited andRestricted itemsSpecial conditions apply to Prohibited and Restricted items. Prohibited and Restricted itemsinclude (but are not limited to) dangerous, perishable, fragile and high value items. Refer tosection 2 of this Postal Users’ Guide for full details.Compensationterms andconditionsItems posted for 80 cents or less(including GST)In accordance with the Postal ServicesAct, no compensation is payable onitems with postage of 80 cents or less.Items posted for more than 80cents (including GST)The maximum compensationpayable is NZ$250.** This limit is subject to a number of important limitations and exclusions, in particular inrelation to Prohibited and Restricted items. For further information about our Compensationterms and conditions and Prohibited and Restricted items, refer to section 2 of this PostalUsers’ Guide.Other terms andconditionsAdditional terms and conditions apply; refer to the Public Contract and section 1 of thisPostal Users’ Guide.PUG 8c (October 2013) Page 4 of 4
Page 1 and 2: Postal Users’GuideOctober 2013
Page 3 and 4: Public ContractDelivery of postal a
Page 5 and 6: Rural deliveryRural delivery is not
Page 9 and 10: 2 Compensation limits for sending i
Page 11 and 12: Goods to countries subject to Unite
Page 13 and 14: NZ$250 cover is purchased cover is
Page 15 and 16: You agree that, where you acquire g
Page 17 and 18: Compensation termsand conditionsIte
Page 19 and 20: Over the counter at PostShops and s
Page 21 and 22: FreePost envelope layout standards
Page 23 and 24: BoxLink Terms and ConditionsDiscont
Page 25 and 26: VolumePost 1 Terms and ConditionsSu
Page 27 and 28: LodgementrequirementsSortingAll ite
Page 29 and 30: VolumePost 3 Terms and ConditionsSu
Page 31 and 32: LodgementrequirementsSortingPostcod
Page 33 and 34: PermitPost Terms and ConditionsSumm
Page 35 and 36: PermitPost items are not post-marke
Page 37: the PermitPost information on our w
Page 41 and 42: Samples must be consistent across t
Page 43 and 44: After 5pm, on weekends, or on publi
Page 45 and 46: Business Standard Terms and Conditi
Page 47 and 48: or more trays.If you use more than
Page 49 and 50: the PermitPost section of this Post
Page 51 and 52: Compensationterms andconditionsItem
Page 53 and 54: Delivery targetMinimum volumePermit
Page 55 and 56: New Zealand Post Business Mail Cent
Page 57 and 58: Print PreSort Terms and ConditionsS
Page 59 and 60: Delivery addressAll items must have
Page 61 and 62: the Round Number range that applies
Page 63 and 64: Parcel services within New Zealand
Page 65 and 66: Nationwide 5kg 25kg 0.125m³ 1.5mDi
Page 67 and 68: ParcelPost Terms and ConditionsThis
Page 69 and 70: ParcelPost Fast Terms and Condition
Page 71 and 72: ParcelPost Tracked Terms and Condit
Page 74 and 75: ParcelPost Tracked Zonal Terms and
Page 76 and 77: ParcelPost PO Box Priority Terms an
Page 78 and 79: ParcelPost Terms and ConditionsThis
Page 80 and 81: PacketPost Terms and ConditionsThis
Page 82 and 83: (height x length)DLE Flat 125mm x 2
Page 84 and 85: RegisteredPost Terms and Conditions
Page 86 and 87: Trackme Terms and ConditionsThis se
Page 88 and 89:
International Air and International
Page 90 and 91:
Customs requirementsCustoms regulat
Page 92 and 93:
International Air Satchel Terms and
Page 94 and 95:
International Tracked Air Satchel T
Page 96 and 97:
Armed Forces ConcessionSummary of k
Page 98 and 99:
equirementswww.nzpost.co.nz, but we
Page 100 and 101:
You can expect that items will usua
Page 102 and 103:
International Air Registered Terms
Page 104 and 105:
International Express Courier Terms
Page 106 and 107:
Lodgement optionsOver the counter a
Page 108 and 109:
North America, UK and Europe (Zone
Page 110 and 111:
World zonesAustralia (Zone A)South
Page 112 and 113:
International Business Reply Paid T
Page 114 and 115:
International Reply Coupon Terms an
Page 116 and 117:
Applying for a PO Boxor Private Bag
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Postal Users' Guide (Kapiti) - New Zealand Post

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