Postal Users' Guide (Kapiti) - New Zealand Post

Product requirementsAll items must comply with our product requirements, including envelope layoutstandards for machine-sorted mail and addressing layout standards, as updated fromtime to time.For full details of our requirements refer to our website at www.nzpost.co.nz/bulkmailand www.nzpost.co.nz/addressing, or the following brochures:Domestic Bulk Mail Envelope Layout Standards (ADV391)Bulk Mail rate card (ADV393).These brochures are available on our website, www.nzpost.co.nz, or by callingour Customer Service Centre on 0800 501 501.We recommend that you have the design of your envelope assessed prior to printing byfaxing it to our Customer Service Centre on 0800 424 802 or emailingfp.pp@nzpost.co.nz.We will check your mail at a New Zealand Post Mail Service Centre to see if it meetsthe product requirements. If your mail does not meet these requirements, it will beuprated to the applicable product (and you will be charged on the basis of theapplicable product to which your mail has been uprated, not VolumePost 3).PermitPost impressionEach item must have an approved PermitPost impression, which includes:an approved New Zealand Post standard PermitPost impression;your allocated PermitPost number; andthe words ‘New Zealand’.The PermitPost impression must be on the top right hand corner of the envelope (or, ifyou are using a re-usable envelope, top centre) on the same side as the deliveryaddress. For further information, refer to the Domestic Bulk Mail Envelope LayoutStandards (ADV391) and the PermitPost section of this Postal Users’ Guide.Only standard PermitPost impressions are acceptable for VolumePost 3.Delivery addressAll items must have a valid New Zealand Post delivery address, including the correctNew Zealand Post postcode.We will monitor your returned mail volumes. We reserve the right to charge you fullpostage rates for any returned mail.Statement of AccuracyA Statement of Accuracy (SOA) ID and % rating must be declared on the Statement ofPosting accompanying the lodgement. If the declaration is missing or incomplete, nonconformancerates will apply (see the Bulk Mail rate card (ADV393) for details).All lodgements must have an SOA of 85% to continue to receive VolumePost 3 rates onthe total lodgement. If the SOA is less than 85%, the portion of mail below the 85%threshold will be charged at the rate detailed on the Bulk Mail rate card (ADV393).More information about Statement of Accuracy standards can be found on our websiteat www.nzpost.co.nz/addressing.Return addressAll items must have a valid New Zealand Post return address, including the correctNew Zealand Post postcode.Lodgement optionsOver the counter at PostShops and selected New Zealand Post retail outletsNew Zealand Post Mail Service CentresNew Zealand Post Business Mail CentresNew Zealand Post reserves the right not to accept Bulk Mail lodgements at somePostShop stores (for example, where this is not feasible due to space limitations).Lodgement timesLodgement timeAfter 8am and before 5pm Monday toFriday (excluding weekends and publicholidays)PUG 8a (October 2013) Page 2 of 4