102patient decision aid (i.e., are designed to help people make specific choices by provid<strong>in</strong>g<strong>in</strong>formation about the relevant options and outcomes and by clarify<strong>in</strong>g personalvalues); have a development process that <strong>in</strong>cludes expert review; have an updatepolicy; use scientific evidence; and disclose their fund<strong>in</strong>g sources and/or conflicts of<strong>in</strong>terest (Ottawa <strong>Health</strong> Research Institute, 2008). The <strong>in</strong>ventory assesses the extentto which each aid meets IPDAS criteria.The Cochrane Collaboration. The Cochrane Collaboration, founded <strong>in</strong> 1993, isan <strong>in</strong>dependent, <strong>in</strong>ternational, not-for-profit organization that makes <strong>in</strong>formationavailable about the effects of health care <strong>in</strong>terventions. It produces and dissem<strong>in</strong>atessystematic reviews of <strong>in</strong>terventions and promotes study of them (Cochrane Collaboration,2007). The Cochrane Inventory, which lists all identified DAs (<strong>in</strong>clud<strong>in</strong>g thosethat are still under development and some that are no longer available) currently<strong>in</strong>cludes 343 DAs. The Web address is http://www.cochrane.org.Foundation for Informed Medical <strong>Decision</strong> <strong>Mak<strong>in</strong>g</strong>. This foundation is a not-forprofitorganization that creates SDM programs <strong>in</strong> videotape and other forms tobr<strong>in</strong>g medical evidence together with an “appreciation of patients’ attitudes andpreferences regard<strong>in</strong>g treatment alternatives.” It works <strong>in</strong> partnership with <strong>Health</strong>Dialog (see below) to distribute its materials, and does not make those materialsavailable directly to the public. The foundation also sponsors research <strong>in</strong>to decisionmak<strong>in</strong>g<strong>in</strong> health care. At the time of this writ<strong>in</strong>g, the 2006 recipient of their dissertationfellowship was study<strong>in</strong>g “shared decision mak<strong>in</strong>g for patients with severe andpersistent mental illness.” The foundation’s Web address is http://www.fimdm.org.<strong>Health</strong> Dialog, Inc. <strong>Health</strong> Dialog is a for-profit company that offers a program tohelp health plans, employers, government entities, and providers support <strong>in</strong>dividuals<strong>in</strong> their health care. <strong>Health</strong> Dialog’s program provides <strong>in</strong>dividuals served by itsclient organizations with round-the-clock access to health coaches (specially tra<strong>in</strong>edhealth care professionals) who offer help by support<strong>in</strong>g decisions as well as <strong>in</strong> avariety of other ways. They also provide educational tools and resources onl<strong>in</strong>e,<strong>in</strong> pr<strong>in</strong>t, on audiotapes, and <strong>in</strong> videos. <strong>Health</strong> Dialog produces its videos <strong>in</strong> collaborationwith the Foundation for Informed Medical <strong>Decision</strong> <strong>Mak<strong>in</strong>g</strong> (see above),and does not make them available to the general public. The Web site is located athttp://www.healthdialog.com.Sources of DAs available to the publicCenter for <strong>Shared</strong> <strong>Decision</strong> <strong>Mak<strong>in</strong>g</strong>, Dartmouth-Hitchcock Medical Center. TheFoundation for Informed Medical <strong>Decision</strong> <strong>Mak<strong>in</strong>g</strong> and <strong>Health</strong> Dialog, Inc. helps tosupport this center, which is the first <strong>in</strong> the United States focused on help<strong>in</strong>g patientsmake all k<strong>in</strong>ds of medical decisions, and offers its services free of charge. Individualscan call to make an appo<strong>in</strong>tment, send questions via e-mail, visit the office (<strong>in</strong>Lebanon, NH), and/or borrow materials. The center’s decision aid library offers a<strong>Shared</strong> <strong>Decision</strong>-<strong>Mak<strong>in</strong>g</strong> <strong>in</strong> <strong>Mental</strong> <strong>Health</strong> <strong>Care</strong>: Practice, Research, and Future Directions
103video about shared decision-mak<strong>in</strong>g, The Informed <strong>Health</strong> <strong>Care</strong> Consumer, which<strong>in</strong>troduces evidence-based medic<strong>in</strong>e and shared decision-mak<strong>in</strong>g. The library makesavailable materials on a variety of diagnoses; different topics naturally have differentnumbers of items associated with them. Among the center’s onl<strong>in</strong>e resources,the topic of mental health lists only a 35-m<strong>in</strong>ute video titled Cop<strong>in</strong>g with Symptomsof Depression (for more <strong>in</strong>formation on this video, see under <strong>Health</strong> Dialog).Other materials and forms of assistance are available at the center’s Web site,http://www.fimdm.org.<strong>Health</strong>wise®. <strong>Health</strong>wise is a not-for-profit organization founded <strong>in</strong> 1975 whosemission is to help consumers make better health care decisions. One of the pr<strong>in</strong>cipalsources of DAs, <strong>Health</strong>wise has developed 107 “Knowledgebase <strong>Decision</strong> Po<strong>in</strong>ts.”They report that nearly 30 million of their health care guides have been distributed,and that people use their DAs nearly 90 million times a year. Numerous organizations,<strong>in</strong>clud<strong>in</strong>g health plans, providers, and government agencies, work with<strong>Health</strong>wise and distribute their materials. <strong>Health</strong>wise makes its DAs available tothe public, but through others’ Web sites rather than their own. OHRI, for example,offers access to many <strong>Health</strong>wise DAs through l<strong>in</strong>ks; OHRI’s site also assessesthe extent to which DAs meet IPDAS criteria. The organization’s Web address ishttp://www.healthwise.org.NexCura®. NexCura, part of Thomson Scientific & <strong>Health</strong>care, offers a systemthat allows each <strong>in</strong>dividual to complete an onl<strong>in</strong>e profile. This <strong>in</strong>formation is thenmatched with the organization’s database of relevant scientific <strong>in</strong>formation to providean <strong>in</strong>dividualized DA. NexCura works with not-for-profit organizations (suchas the American Cancer Society and the American Heart Association), medical centers,health plans, major corporations, and commercial Web sites, each of which embedsthe NexCura tools with<strong>in</strong> its own Web site. NexCura markets its methodologyto pharmaceutical companies, suggest<strong>in</strong>g that it can serve purposes other than thoseof just the consumer. The Web address is http://www.nexcura.com.WebMD. Although WebMD does not offer DAs per se, it does provide extensive free<strong>in</strong>formation and constitutes a vast and significant Web presence <strong>in</strong> the health arena.Its Web site (http://www.webmd.com) <strong>in</strong>cludes <strong>in</strong>formation organized by symptomand by disease; drug <strong>in</strong>formation; <strong>in</strong>formation specifically geared to women, men,and children; and guidance about virtually every aspect of health, wellness, and fitness.It has a huge “Depression <strong>Health</strong> Center” that <strong>in</strong>cludes <strong>in</strong>formation on specificdrugs, psychotherapy, and on “liv<strong>in</strong>g and manag<strong>in</strong>g,” as well as offer<strong>in</strong>g blogs,advice, and a long list of l<strong>in</strong>ks to other resources. It also suggests “questions to askyour doctor about depression.” WebMD has its own staff of experts and writers whowrite and review what appears on the site; it also has l<strong>in</strong>ks with Medic<strong>in</strong>eNet.com.As all-encompass<strong>in</strong>g as it is, WebMD’s vast site could be somewhat confus<strong>in</strong>g to aconsumer who lacks familiarity with the cyberworld. For example, it <strong>in</strong>corporates agreat deal of “sponsored <strong>in</strong>formation.” This material is clearly labeled as such, but<strong>Shared</strong> <strong>Decision</strong>-<strong>Mak<strong>in</strong>g</strong> <strong>in</strong> <strong>Mental</strong> <strong>Health</strong> <strong>Care</strong>: Practice, Research, and Future Directions
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iiContentsIntroduction ............
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5outpatient commitment (Holmes-Rovn
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7Advantages• Practitioners can be
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9Section 2The Practice of SharedDec
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16Section 3SDM ResearchCurrent rese
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18Mental health care providers are
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21want mental health treatment or d
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23Some participants raised concerns
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31Section 6ConclusionsShared decisi
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33Fellowes, D., Wilkinson, S., & Mo
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35Power, A. Kathryn. (July 10, 2007
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37Appendix AResourcesThis list is p
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39Appendix BShared Decision-MakingM
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41Annelle Primm, M.D., M.P.H.Direct
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43Supplement 1Shared Decision-Makin
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45IntroductionThe consumer-driven r
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47Background: Definitions of SDM an
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49• Freedom to live in the commun
- Page 57 and 58: 51providers only (Wills & Homes-Rov
- Page 59: 53SDM for Schizophrenia TreatmentBu
- Page 63 and 64: 57I interact with my consumers; I f
- Page 65 and 66: 59ReferencesAdams, J. R., & Drake,
- Page 67 and 68: 61Elwyn, G., Edwards, A., Kinnersle
- Page 69 and 70: 63Murray, E., Pollack, L., White, M
- Page 71 and 72: 65Thistlethwaite, J., Evans, R., Ti
- Page 73 and 74: 67AbstractShared decision-making is
- Page 75 and 76: 69Confronting Critical Challenges:
- Page 77 and 78: 71into treatment should still be in
- Page 79 and 80: 73these approaches, people are more
- Page 81 and 82: 75consumers to engage with their pr
- Page 83 and 84: 77that were produced in the U.S., w
- Page 85 and 86: 79a healing partnership and develop
- Page 87 and 88: 81Shared Decision-Making in Mental
- Page 89 and 90: 83However, peer support requires st
- Page 91 and 92: 85ConclusionsImplementation of SDM
- Page 93 and 94: 87Fellowes, D., Wilkinson, S., & Mo
- Page 95 and 96: 89President’s Commission for the
- Page 97 and 98: 91Supplement 3Aids to Assist Shared
- Page 99 and 100: 93IntroductionSignificance of Share
- Page 101 and 102: 95In recent years, a variety of tec
- Page 103 and 104: 97• Provide balanced information,
- Page 105 and 106: 99Form of Access or AdministrationC
- Page 107: 101ences). Some of these Web-based
- Page 111 and 112: 105clarify one’s own values and p
- Page 113 and 114: 107potential results, than on quant
- Page 115 and 116: 109Once again, however, it is worth
- Page 117 and 118: 111who belong to minority groups or
- Page 119 and 120: 113Hamann, J., Langer, B., Winkler,
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