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Shared Decision-Making in Mental Health Care - SAMHSA Store ...

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23Some participants raised concerns about the need for cultural competence <strong>in</strong> ensur<strong>in</strong>gthat SDM is hospitable to all consumers. They stated that, <strong>in</strong> many cultures, familyand/or community members were expected to participate <strong>in</strong> important decision-mak<strong>in</strong>gprocesses and cautioned aga<strong>in</strong>st promot<strong>in</strong>g models of SDM that were not <strong>in</strong>clusiveof a variety of perspectives, expectations, and values regard<strong>in</strong>g decision-mak<strong>in</strong>g.The Role of Peer SpecialistsPeer specialists emerged as a central strategy for promot<strong>in</strong>g SDM among meet<strong>in</strong>gparticipants. Participants felt that peers would be best able to support mental healthconsumers <strong>in</strong> trust<strong>in</strong>g the process of SDM. In addition, a participant spoke to theway provider perceptions of mental health consumers can be changed when consumersjo<strong>in</strong> the staff. Greater support for peer specialists with<strong>in</strong> the mental healthsystem was identified as a significant step forward <strong>in</strong> improv<strong>in</strong>g care <strong>in</strong> general and<strong>in</strong> promot<strong>in</strong>g SDM.Communication and SDMMeet<strong>in</strong>g participants discussed the relationship between communication and SDM.Some felt that SDM was simply a type of respectful communication, while othersspoke to the need to promote better communication skills among providers as necessaryprecursors to SDM. Some participants expressed concern that many providersfeel they are “already do<strong>in</strong>g” SDM; they po<strong>in</strong>ted to the need to develop measures bywhich providers could assess their practice.F<strong>in</strong>ancial ConsiderationsThe decisions available to consumers of mental health care are often determ<strong>in</strong>ed bythe payer system that supports their care. Consumers may choose not to use medicationbecause of its cost—or to use medication because it is the only reimbursedoption. Also, there is the issue of whether payers are will<strong>in</strong>g to reimburse providersfor their time <strong>in</strong> the use of SDM and decision aids. Payers must be educated and<strong>in</strong>volved <strong>in</strong> the promotion of SDM and associated practices, if SDM is to be viable.<strong>Shared</strong> <strong>Decision</strong>-<strong>Mak<strong>in</strong>g</strong> <strong>in</strong> <strong>Mental</strong> <strong>Health</strong> <strong>Care</strong>:Practice, Research, and Future Directions

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