JOURNAL OF PUBLIC AFFAIRS EDUCATION - Naspaa

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Public Service Education: Adding Value in the Public InterestNASPAA. (2009, April 4). Draft NASPAA Standards Review. Retrieved May 22, 2009, from http://www.naspaa.org/accreditation/standard2009/docs/NASPAA_ Standards_4.15.2009.pdfNewcomer, K.E. (2008). Assessing performance in nonprofit service agencies. In P.L. Julnes, F.S.Berry, M. Aristigueta, & K. Yang (Eds.), International handbook of practice-based performancemanagement, public performance and management review (pp. 25-44). Thousand Oaks, CA: SagePublications.Nishishiba, M., Nelson, H.T., & Shinn, C.W. (2005). Explicating factors that foster civic engagementamong students. Journal of Public Affairs Education, 11(4), 269-285.Office of the Information Commissioner-Ireland. (2002). Freedom of Information (Scotland) Act2002: Annual Report 2002. Retrieved November 21, 2007, from http://www.oic.gov.ie/ en/Publications/AnnualReports/2002/AnnualReport2002TextVersion/Name,2852,en.htmPeat, B. (2006). Integrating writing and research skills: Development and testing of a rubric to measurestudent outcomes. Journal of Public Affairs Education, 12(3), 295-311.Phillips, J.J. (1997). Handbook of training evaluation and measurement methods (3 rd ed.). Houston: Gulf.Roberts, G.E. (2001). Using stakeholder surveys in MPA program performance measurement. Journalof Public Affairs Education, 7(1), 19-30.Salas, E., & Cannon-Bowers, J.A. (2001). The science of training: A decade of progress. Annual Reviewof Psychology, 52, 471-499.Schubert, G.A. (1960). The public interest. New York: Free Press.Schwoerer, C.E., May, D.R., Hollensbe, E.C., & Mencl, J. (2005). General and specific self-efficacyin the context of a training intervention to enhance performance expectancy. Human ResourceDevelopment Quarterly, 16(1), 111-130.Shadish, W.R., Cook, T.D., & Campbell, D.T. (2002). Experimental and quasi-experimental designs forgeneralized causal inference. Boston: Houghton Mifflin.Smith, H.A. (2007). Public administration scholars as a source of knowledge for federal practitioners:Barriers to communication in the federal environment. (Unpublished doctoral dissertation). TheGeorge Washington University, Washington, D.C.Sorauf, F. J. (1957). The public interest reconsidered. The Journal of Politics, 19(4), 616-639.Stone, R.W., & Bailey, J.J. (2007). Team conflict self-efficacy and outcome expectancy of businessstudents. Journal of Education for Business, 82(5), 258-266.Sullivan, B.F., & Thomas, S.L. (2007). Documenting student learning outcomes through a researchintensive senior capstone experience: Bringing the data together to demonstrate progress. NorthAmerican Journal of Psychology, 9(2), 321-329.Tam, M. (2006). Assessing quality experience and learning outcomes: Part I: Instrument and analysis.Quality Assurance in Education, 14(1), 75-87.Journal of Public Affairs Education 227
Public Service Education: Adding Value in the Public InterestTam, M. (2007). Assessing quality experience and learning outcomes: Part II: Findings and discussion.Quality Assurance in Education, 15(1), 61-76.Tracey, J.B., Hinkin, T.K., Tannenbaum, S., Mathieu, J.E., & Black, W.C. (2001). The influenceof individual characteristics and the work environment on varying levels of training outcomes.Human Resource Development Quarterly, 12(1), 25-31.Tse, H. (2007). Professional development through transformation: Linking two assessment models ofteachers’ reflective thinking and practice. In T. Townsend & R. Bates (Eds.), Handbook of teachereducation (pp. 495-506). Netherlands: Springer.Wamsley, G.L., Bacher, R.N., Goodsell, C.T., Kronenberg, P.S., Rohr, J.A., Stivers, C.M. et al. (1990).Refounding public administration. Newbury Park, CA: Sage Publications.Wholey, J.S. (1983). Evaluation and effective public management. New York: Little, Brown.Williams, D.G. (2002). Seeking the holy grail: Assessing outcomes of MPA programs. Journal of PublicAffairs Education, 8(1), 45-56.Yamarik, S. (2007). Does cooperative learning improve student learning outcomes? Journal of EconomicEducation, 38(3), 259-271.Yeager, S. J., Hildreth, W.B., Miller, G., & Rabin, J. (2007). What difference does having an MPAmake? Journal of Public Affairs Education, 13(2), 147-167.Footnotes1The articles from other disciplines are listed as examples. We acknowledgethe differences between public service education and other professionaleducation, but outcome measurement — if adapted appropriately — canbe used across disciplines and cultures. In addition, public service educationshould compare itself, where possible, to other fields, in order to gaugeprogress in outcome evaluation.2The arrows in the model are learning loops, and suggest that intermediateoutcomes also can improve public service education activities, asorganizational processes improve.3This logic model is intended to be illustrative of most public serviceeducation programs. However, the examples cited throughout the model arenot meant to be exhaustive or exclusive.228 Journal of Public Affairs Education
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