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Chapter TwoTable 2: Performance Trend InformationSix of the Office’s performance indicators are measured against an objective performance benchmark. Threeindicators have been in place for four financial years, one for two financial years and two are new indicatorsin 2011–12.Key Performance Indicator Target 2008–09Performance2009–10Performance2010–11Performance2011–12Performance90% of nominations forawards are researched andpresented to the Councilfor the Order Of Australiawithin 18 months95% of researchednominations for braveryawards are presented tothe Australian BraveryDecorations Council within6 months95% of recommendationsfor long service andoccupational awards areprocessed within 2 months95% of recommendationsfor distinguished,conspicuous, gallantry andmeritorious awards areprocessed and gazettedwithin 6 monthsFollowing a declarationof a nationally-significantemergency, 95% ofresearched nominations forthe National EmergencyMedal – Significant Service,are presented to theNational Emergency MedalCommittee within 6 monthsFollowing a declarationof a nationally-significantemergency, 90% ofnominations received for theNational Emergency Medal– Sustained Service, areprocessed within 2 months90% 100% 93% 92% 90%95% 100% 97% 97% 97%95% 97% 98% 98% 97%95% N/A N/A 99% 99%95% N/A N/A N/A Indicatorintroducedin January2012. Unableto report for2011–1290% N/A N/A N/A Indicatorintroducedin January2012. Unableto report for2011–1216 OFFICE OF THE OFFICIAL SECRETARY TO THE GOVERNOR-GENERAL