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Chapter OneOfficial Secretary’s reviewYear in reviewBuilding on <strong>the</strong> momentum established during <strong>the</strong> firstthree years <strong>of</strong> <strong>the</strong> <strong>Governor</strong>-<strong>General</strong>’s term, <strong>the</strong> Office<strong>of</strong> <strong>the</strong> Official Secretary to <strong>the</strong> <strong>Governor</strong>-<strong>General</strong>delivered a range <strong>of</strong> pr<strong>of</strong>essional services to supporta dynamic vice-regal program in <strong>2011</strong>–12. The Office’swork relating to <strong>the</strong> Australian honours and awardssystem was broadened with <strong>the</strong> implementation <strong>of</strong>two new medals: <strong>the</strong> National Police Service Medaland <strong>the</strong> National Emergency Medal. Meanwhile, <strong>the</strong>Office successfully managed its corporate agenda,including external budgetary pressures and acomprehensive set <strong>of</strong> governance requirements.The year featured visits to Australia by HerMajesty The Queen and several Heads <strong>of</strong> State,Australia’s hosting <strong>of</strong> <strong>the</strong> Commonwealth Heads<strong>of</strong> Government Meeting, and a particular focusin <strong>the</strong> <strong>Governor</strong>-<strong>General</strong>’s program on remote,marginalised or disadvantaged members <strong>of</strong> <strong>the</strong>Australian community. Ms Bryce undertook a busyschedule <strong>of</strong> meetings, visits and ceremonial duties t<strong>of</strong>ur<strong>the</strong>r deepen her engagement with <strong>the</strong> Australiancommunity. Her patronage <strong>of</strong> <strong>the</strong> Australian Year<strong>of</strong> <strong>the</strong> Farmer <strong>2012</strong> emphasised <strong>the</strong> importance<strong>of</strong> rural and regional communities to Australia’seconomy and society.Continuing high volumes <strong>of</strong> correspondence, visitorsand activity on <strong>the</strong> Office’s website indicated sustainedpublic interest in <strong>the</strong> <strong>Governor</strong>-<strong>General</strong>’s role andactivities, and in <strong>the</strong> Australian honours system. TheOffice enhanced efficiency and transparency measuressurrounding <strong>the</strong> Order <strong>of</strong> Australia, including publishingon <strong>the</strong> Office website aspects <strong>of</strong> <strong>the</strong> Bonsey Review,and information relating to a number <strong>of</strong> policies,procedures and practices agreed by <strong>the</strong> Council.More generally, <strong>the</strong> Office maintained a helpful andresponsive approach to requests for information aboutits operations, enhancing <strong>the</strong> Information PublicationScheme section <strong>of</strong> <strong>the</strong> website throughout <strong>the</strong> year.Overseas, <strong>the</strong> <strong>Governor</strong>-<strong>General</strong>’s program includedan intensive regional program <strong>of</strong> visits to Pacific islandstates; a visit to Australian troops in Afghanistan, for<strong>the</strong> third time; a visit to East Timor, also for <strong>the</strong> thirdtime; <strong>the</strong> first Australian State Visit to <strong>the</strong> Philippines;and attendance at events associated with <strong>the</strong> Queen’sDiamond Jubilee in London.Against <strong>the</strong> backdrop <strong>of</strong> an active austerityprogram to constrain expenditure, <strong>the</strong> Officeprovided comprehensive and high quality supportand services including logistics, liaison and briefingto <strong>the</strong> <strong>Governor</strong>-<strong>General</strong> as she performed herconstitutional, Commander-in-Chief, ceremonial andcommunity duties. The staffing structure <strong>of</strong> <strong>the</strong> Officeremained essentially unchanged. Staff reductionsthrough natural attrition enabled <strong>the</strong> streamlining <strong>of</strong>some functions. Task forces were convened for specialevents and projects and administrative staff weredeployed flexibly at times <strong>of</strong> high workload.After extensive consultation and planning, <strong>the</strong> Officecommissioned two major property conservationprojects at Admiralty House. O<strong>the</strong>r property andgarden maintenance works were undertaken inaccordance with priority needs. Judicious savingswere realised in supplier costs.The Honours and Awards Branch assumedsecretariat responsibility for <strong>the</strong> newly establishedNational Emergency Medal Committee, undertakingsignificant preparatory work for its inauguralmeeting. The Branch supported <strong>the</strong> Council for<strong>the</strong> Order <strong>of</strong> Australia and <strong>the</strong> Australian BraveryDecorations Council through changes <strong>of</strong> Chairand a high volume <strong>of</strong> nominations researched inpreparation for <strong>the</strong>ir meetings.Outlook for <strong>2012</strong>–13With <strong>the</strong> <strong>Governor</strong>-<strong>General</strong> entering her fifth yearin <strong>of</strong>fice, <strong>the</strong> Office will focus on consolidating <strong>the</strong>achievements <strong>of</strong> her term, particularly in communityoutreach. Budgetary pressures will necessitatecontinued sharp focus on working smartly anddelivering maximum value for money across allaspects <strong>of</strong> <strong>the</strong> Office’s work. Activities associatedwith <strong>of</strong>ficial representation will be closely managedto ensure <strong>the</strong>y are meaningful, efficient and effective.Property and garden works will be carefully plannedin accordance with <strong>the</strong> Office’s risk managementframework, and good governance will continue toinform <strong>the</strong> Office’s corporate agenda.The Honours and Awards Branch will consolidateprevious work in implementing <strong>the</strong> NationalEmergency Medal, and will publish more informationabout <strong>the</strong> Australian honours system on <strong>the</strong> Office’swebsite, particularly in relation to Australian BraveryDecorations and associated nomination processes.2 OFFICE OF THE OFFICIAL SECRETARY TO THE GOVERNOR-GENERAL

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