Download Annual Report 2011-2012 - Governor-General of the ...
Download Annual Report 2011-2012 - Governor-General of the ...
Download Annual Report 2011-2012 - Governor-General of the ...
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Part <strong>of</strong> <strong>Report</strong> Description Requirement Location<strong>Report</strong> on PerformanceReview <strong>of</strong> performance during <strong>the</strong> year in relation toprograms and contribution to outcomesActual performance in relation to deliverables andKPIs set out in PB Statements/PAES or o<strong>the</strong>r portfoliostatementsWhere performance targets differ from <strong>the</strong> PBS/PAES, details <strong>of</strong> both former and new targets, andreasons for <strong>the</strong> changeMandatory 8-9, 12-13,15-16Mandatory 15-16Mandatory 9, 12, 13Narrative discussion and analysis <strong>of</strong> performance Mandatory 8-59Trend information Mandatory 16Significant changes in nature <strong>of</strong> principal functions/servicesPerformance <strong>of</strong> purchaser/provider arrangementsSuggestedIf applicable,suggestedNotapplicableNotapplicableFactors, events or trends influencing departmentalperformanceContribution <strong>of</strong> risk management in achievingobjectivesSuggested 8-59Suggested 50Social inclusion outcomesPerformance against service charter customer servicestandards, complaints data, and <strong>the</strong> department’sresponse to complaintsIf applicable,mandatoryIf applicable,mandatory5615-16Discussion and analysis <strong>of</strong> <strong>the</strong> department’s financialperformanceDiscussion <strong>of</strong> any significant changes from <strong>the</strong> prioryear, from budget or anticipated to have a significantimpact on future operations.Agency resource statement and summary resourcetables by outcomesMandatory 12-13, 17,40Mandatory 9, 12, 13Mandatory 75-7678 OFFICE OF THE OFFICIAL SECRETARY TO THE GOVERNOR-GENERAL