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Centre Assessment Guidance for CMI Level 3 Diploma in ...

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<strong>Level</strong> 3 <strong>Diploma</strong> <strong>in</strong> Commission<strong>in</strong>g, Procurement and Contract<strong>in</strong>g <strong>Centre</strong> <strong>Assessment</strong> <strong>Guidance</strong>Title:Promote effective communication to support decision-mak<strong>in</strong>g <strong>for</strong> thecommission<strong>in</strong>g of services<strong>Level</strong>: 3 Unit Number: CPCCS311QCA UnitNumber:Y/602/6181Credit value: 3 Guided Learn<strong>in</strong>gHours23Learn<strong>in</strong>g outcomes<strong>Assessment</strong> criteriaThe learner will:1. Understand the use of communicationchannels and methods to support decisionmak<strong>in</strong>gThe learner can:1.1 Expla<strong>in</strong> the l<strong>in</strong>k between access to<strong>in</strong><strong>for</strong>mation and effective decision mak<strong>in</strong>g1.2 Describe factors to consider whenselect<strong>in</strong>g communication channels andmethods to exchange <strong>in</strong><strong>for</strong>mation with relevantpeople1.3 Expla<strong>in</strong> why it is important <strong>for</strong> those whocontribute <strong>in</strong><strong>for</strong>mation to understand any actionthat may be taken as a result2. Be able to use networks andcommunication channels to share<strong>in</strong><strong>for</strong>mation relat<strong>in</strong>g to the commission<strong>in</strong>gof services2.1 Demonstrate use of differentcommunication channels <strong>for</strong> communicat<strong>in</strong>g<strong>in</strong><strong>for</strong>mation, appropriate to the situation andaudience2.2 Demonstrate use of different types of socialand communication networks to share<strong>in</strong><strong>for</strong>mation and <strong>in</strong><strong>for</strong>m decision mak<strong>in</strong>g2.3 Demonstrate use of differentcommunication channels to enable people whouse services to communicate their views2.4 Analyse the risks and restrictionsassociated with us<strong>in</strong>g communication channelsand networks to share <strong>in</strong><strong>for</strong>mation3. Be able to provide accessible<strong>in</strong><strong>for</strong>mation and advice3.1 Demonstrate ways to adapt <strong>in</strong><strong>for</strong>mationand advice about commission<strong>in</strong>g to make itaccessible to its audience4. Be able to monitor and evaluate theextent to which <strong>in</strong><strong>for</strong>mation shar<strong>in</strong>g is3.2 Demonstrate ways of shar<strong>in</strong>g <strong>in</strong><strong>for</strong>mationwith the wider local community3.3 Present <strong>in</strong><strong>for</strong>mation and advice to peoplemak<strong>in</strong>g personal or professional decisionsabout services3.4 Demonstrate how advice and shared<strong>in</strong><strong>for</strong>mation have <strong>in</strong>fluenced the decisionmak<strong>in</strong>g process4.1 Identify how the quality and effectiveness of<strong>in</strong><strong>for</strong>mation shar<strong>in</strong>g can be monitored andVersion 1 – Feb 11 Page 24 of 73

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