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Adult Medical Emergency Handbook - Scottish Intensive Care Society

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END OF LIFE CARE<br />

WHEN DEATH OCCURS - CARE GOALS<br />

If you have a bleep, ask someone to hold it while you speak with the family. Turn off mobile phone.<br />

GOAL<br />

Family feel supported in<br />

the decision to be alone<br />

with the patient<br />

GOAL<br />

Religious/cultural issues<br />

are identified<br />

GOAL<br />

Family supported and<br />

advice given if they are<br />

waiting for the Death<br />

Certificate to be issued<br />

GOAL<br />

Arrangements for<br />

organ donation or post<br />

mortem if appropriate<br />

GOAL<br />

Declaration of serious<br />

infection hazard to<br />

undertaker.<br />

GOAL<br />

Family advised what<br />

to do next (if they do<br />

not wish to wait for the<br />

death certificate)<br />

GOAL<br />

Advice given to the family<br />

about what to do next<br />

GOAL<br />

Enquire whether the person<br />

has support at home<br />

Appendix 2<br />

• Reassure them that they will be given all the time they need.<br />

• Continue to make regular contact to provide support, but do not imply haste.<br />

• Provide a separate private area to enable the family to be together.<br />

• After a period of time ascertain if family still comfortable staying,<br />

sometimes they are at a loss as to what to do or what happens next.<br />

• Ask family if they would welcome support of minister/priest/other.<br />

Religious/Cultural issues?<br />

• Have they been identified?<br />

(see “What to do after a death in Scotland Booklet” - Chapter 10)<br />

• <strong>Medical</strong> staff will pronounce life extinct (PLE).<br />

• Provide tea/coffee in separate room, to allow medical staff to confirm<br />

death and issue death certificate to the family in private.<br />

• <strong>Medical</strong> staff will assess whether the Procurator Fiscal should be<br />

informed. The death certificate cannot be issued by hospital staff in<br />

the event of the fiscal taking over the case.<br />

• Using professional judgement as to the appropriateness, sensitively<br />

ascertain if any arrangements have been made/discussed re burial<br />

or cremation. If cremation is chosen, or if intentions are not clear, a<br />

Cremation Form part B should be completed and sent to the mortuary.<br />

It should not be handed to relatives. The mortuary will arrange for<br />

Form C to be completed if a post mortem is not undertaken and will<br />

give the cremation form to the undertaker.<br />

• Ward staff return belongings as per policy* and give bereavement<br />

booklet and invitation for bereavement support.<br />

• If there is a possibility of organ donation or a post mortem<br />

examination is thought desirable, discuss with the family.<br />

• A cremation Form C is not required if a post mortem examination<br />

has been undertaken but consultation with pathologist is necessary<br />

for completion of Q8a in Form B.<br />

Complete a care of the deceased form (infection certificate) and send<br />

to mortuary.<br />

• Advise to return at a mutually convenient time the next day.<br />

• Inform them that any member of the family / friend can do this as it<br />

is often too difficult for the immediate family.<br />

Explain steps in booklet pertaining to registering the death and about<br />

the role of the funeral directors.<br />

Discuss whether contact with family /friends or GP is required for support.<br />

If appropriate accompany to the end of the ward or to the car.<br />

*If all the above have been addressed perform Last Offices identifying cultural beliefs and<br />

spiritual needs (refer to manual if required)<br />

Ensure remaining patients concerns are addressed<br />

Initials Yes No If “No” record<br />

Above Goals met a variance<br />

(Code …)<br />

adult medical emergencies handbook | NHS LOTHIAN: UNIVERSITY HOSPITALS DIVISION | 2009/11<br />

287

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