Error Condition/System Message - USDA MINC

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MINC Error Conditions and System Messages Error Condition/System Message Written notification to tenant and Agency, in accordance with 3560.208, is required for evictions due to tenant not recertifying. Zero income tenant certification Description/Corrective Action by Management Agent An eviction transaction was received. Corrective Action: Contact the telephone number displayed on the MINC application main toolbar ‘Contact Us’ tab for assistance in determining whether the transaction should be processed. The transaction must be reviewed by the Centralized Servicing Center (CSC) before processing. No income is reported and the exempt flag has not been set. Corrective Action: If the income is zero, verify if some of the income is exempt and if so mark the exempt box. August 2015 16
MINC Error Conditions and System Messages Reject Messages This category is used when the data on a transaction is correct but the transaction cannot be posted against MFIS due to the current status of the item being changed. For example, an initial certification cannot be posted to a unit if the unit is not vacant when the initial certification is processed. This transaction COULD be applied if the servicing office resolves the conflict as indicated in the message. Using the above example; if a vacate transaction is processed through Industry Interface or by the servicing office in MFIS first, the System Rejected Transaction could be ‘Re-applied’. Error Condition/System Message Absence action date past cert expiration date Absence date cannot be same as current absence effective date Absence date prior to current cert effective date Description/Corrective Action by Management Agent This absence transaction is dated after the expiration date of the tenant's current certification. Corrective Action: Verify data in the transaction. If the effective date of the absence is in error, resubmit it with corrected data. Verify the current certification expiration date on the unit per the project worksheet. If incorrect, contact the telephone number displayed on the MINC application main toolbar ‘Contact Us’ tab for assistance in modifying the tenant’s status and have them reapply the transaction. Process changes in correct date order. A transaction to start an 'Absence' was submitted but the Tenant/Unit already has an Absence transaction in the system with the same effective date. Corrective Action: Verify data in the transaction. If the effective date of the absence is in error, resubmit it with corrected data. If the effective date is correct, contact the telephone number displayed on the MINC application main toolbar ‘Contact Us’ tab for assistance in determining the effective date of the current absence. Work with them to modify the tenant’s status and have them reapply the transaction. Process changes in correct date order. This Absence transaction was sent with an effective date that is before the effective date of the current certification for this Tenant. Corrective Action: Verify data in the transaction. If the effective date of the absence is in error, resubmit it with corrected data. Verify the current certification effective date on the unit per the project worksheet. If incorrect, contact the telephone number displayed on the MINC application main toolbar ‘Contact Us’ tab for assistance in modifying the tenant’s status and have them reapply the transaction. Process changes in correct date order. 17 August 2015
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Error Condition/System Message - USDA MINC

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