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IDENTIFY AND<br />

EVIDENCE<br />

THE REQUIRED<br />

SKILLS...<br />

Identifying the skills and ‘competencies’<br />

required for a role can be<br />

straightforward because these are often<br />

listed in the job description or personal<br />

specification; online application forms<br />

often ask you to give examples of<br />

specific skills. Even where these are not<br />

clear, or when making a speculative<br />

approach, you should try to identify<br />

which core employability skills (see<br />

pages 26-28) are likely to be most<br />

important for the organisation.<br />

By talking to people who work in the<br />

sector you can also gain a sense of<br />

which personal qualities are most<br />

important and begin to understand<br />

the contrasting styles and cultures of<br />

different organisations.<br />

Effective applications are supported<br />

throughout by evidence: it builds<br />

credibility. Simply asserting that you have<br />

a skill does not work, not least because<br />

anybody can do that! Compare the<br />

examples following and weigh the value<br />

of the additional 14 words.<br />

APPLICATION ESSENTIALS<br />

STRUCTURE YOUR RESPONSES<br />

s <br />

SITUATION<br />

TASK<br />

ACTION<br />

RESULT<br />

CONTEXT<br />

ACTION<br />

RESULT<br />

For example, use the STAR outline to:<br />

• Briefly describe the specific Situation you were in.<br />

• Describe the Task you needed to accomplish – giving<br />

only enough detail for the recruiter to appreciate your<br />

contribution.<br />

• Describe the Action(s) you took – even for a group project,<br />

keep the focus on what you did rather than the efforts of<br />

the team.<br />

• Describe the Result. Based on relevant measures of success,<br />

outline what happened and what you accomplished.<br />

When appropriate, probably within an interview, you can extend<br />

this structure by including ‘E’ for Evaluation (STARE/CARE):<br />

• Highlight what you learned from the experience; what<br />

you would change if went through the process/experience<br />

again; or explain how this experience might be relevant in<br />

the role applied for.<br />

D<br />

Assertion or Evidence?<br />

]]<br />

I will make a strong contribution at<br />

[Company’s name] because I am<br />

a good team player and natural<br />

leader.<br />

]]<br />

Last Spring, my leadership enabled<br />

our student consultancy team to<br />

make robust recommendations to<br />

our client, a local charity, on how to<br />

increase volunteering amongst 6th<br />

Formers based on over 100 survey<br />

responses.<br />

When selecting which examples to<br />

use in your written applications and<br />

interviews, aim to draw these from a<br />

variety of activities to reflect the diverse<br />

situations in which you have developed<br />

transferrable skills – during your studies,<br />

work experience and extra-curricular<br />

activities. Choose examples that:<br />

]]<br />

Relate to what you actually did,<br />

rather than what you might do in a<br />

hypothetical situation.<br />

]]<br />

Show your personal contribution,<br />

even within a team effort.<br />

]]<br />

Had positive outcomes.<br />

]]<br />

Are relevant to the employer - you<br />

may want to signpost this relevance<br />

by cross referencing to the job<br />

description.<br />

]]<br />

Are fairly recent (preferably in the last<br />

2 to 3 years).<br />

]]<br />

Allow scope for you to expand on if<br />

asked for more detail in an interview.<br />

From building your CV to answering<br />

open competency based questions in<br />

interviews, you can add structure to your<br />

evidence by using a simple mnemonic,<br />

such as CAR or STAR (see box above).<br />

Remember<br />

Lastly, remember that recruiters are not<br />

mind readers, and frequently work to<br />

tight deadlines. Never expect recruiters<br />

to infer how you fit their criteria. Instead,<br />

make it easy for them to find the<br />

evidence they are looking for:<br />

]]<br />

Be direct and state how you meet the<br />

criteria clearly, with lots of evidence<br />

to back up your claims.<br />

]]<br />

Mirror the language used in their<br />

recruitment literature:<br />

aligning your style to theirs;<br />

and<br />

enabling computer software<br />

used to scan applications<br />

to match your evidence to the<br />

key competencies and skills<br />

required.<br />

]]<br />

Build different relevant aspects of<br />

your background, knowledge and<br />

experience to the organization and<br />

role, and your longer term goals.<br />

For example, you might highlight how<br />

your interest in a role is a natural<br />

extension of your studies, or explain why<br />

the insights gained in a work placement<br />

indicate how well suited you are to a<br />

particular type of role or a good fit for<br />

the organisation. More detailed advice<br />

follows in the sections on CVs and cover<br />

letters.<br />

www.careers.ox.ac.uk 39

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