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IDENTIFY AND<br />
EVIDENCE<br />
THE REQUIRED<br />
SKILLS...<br />
Identifying the skills and ‘competencies’<br />
required for a role can be<br />
straightforward because these are often<br />
listed in the job description or personal<br />
specification; online application forms<br />
often ask you to give examples of<br />
specific skills. Even where these are not<br />
clear, or when making a speculative<br />
approach, you should try to identify<br />
which core employability skills (see<br />
pages 26-28) are likely to be most<br />
important for the organisation.<br />
By talking to people who work in the<br />
sector you can also gain a sense of<br />
which personal qualities are most<br />
important and begin to understand<br />
the contrasting styles and cultures of<br />
different organisations.<br />
Effective applications are supported<br />
throughout by evidence: it builds<br />
credibility. Simply asserting that you have<br />
a skill does not work, not least because<br />
anybody can do that! Compare the<br />
examples following and weigh the value<br />
of the additional 14 words.<br />
APPLICATION ESSENTIALS<br />
STRUCTURE YOUR RESPONSES<br />
s <br />
SITUATION<br />
TASK<br />
ACTION<br />
RESULT<br />
CONTEXT<br />
ACTION<br />
RESULT<br />
For example, use the STAR outline to:<br />
• Briefly describe the specific Situation you were in.<br />
• Describe the Task you needed to accomplish – giving<br />
only enough detail for the recruiter to appreciate your<br />
contribution.<br />
• Describe the Action(s) you took – even for a group project,<br />
keep the focus on what you did rather than the efforts of<br />
the team.<br />
• Describe the Result. Based on relevant measures of success,<br />
outline what happened and what you accomplished.<br />
When appropriate, probably within an interview, you can extend<br />
this structure by including ‘E’ for Evaluation (STARE/CARE):<br />
• Highlight what you learned from the experience; what<br />
you would change if went through the process/experience<br />
again; or explain how this experience might be relevant in<br />
the role applied for.<br />
D<br />
Assertion or Evidence?<br />
]]<br />
I will make a strong contribution at<br />
[Company’s name] because I am<br />
a good team player and natural<br />
leader.<br />
]]<br />
Last Spring, my leadership enabled<br />
our student consultancy team to<br />
make robust recommendations to<br />
our client, a local charity, on how to<br />
increase volunteering amongst 6th<br />
Formers based on over 100 survey<br />
responses.<br />
When selecting which examples to<br />
use in your written applications and<br />
interviews, aim to draw these from a<br />
variety of activities to reflect the diverse<br />
situations in which you have developed<br />
transferrable skills – during your studies,<br />
work experience and extra-curricular<br />
activities. Choose examples that:<br />
]]<br />
Relate to what you actually did,<br />
rather than what you might do in a<br />
hypothetical situation.<br />
]]<br />
Show your personal contribution,<br />
even within a team effort.<br />
]]<br />
Had positive outcomes.<br />
]]<br />
Are relevant to the employer - you<br />
may want to signpost this relevance<br />
by cross referencing to the job<br />
description.<br />
]]<br />
Are fairly recent (preferably in the last<br />
2 to 3 years).<br />
]]<br />
Allow scope for you to expand on if<br />
asked for more detail in an interview.<br />
From building your CV to answering<br />
open competency based questions in<br />
interviews, you can add structure to your<br />
evidence by using a simple mnemonic,<br />
such as CAR or STAR (see box above).<br />
Remember<br />
Lastly, remember that recruiters are not<br />
mind readers, and frequently work to<br />
tight deadlines. Never expect recruiters<br />
to infer how you fit their criteria. Instead,<br />
make it easy for them to find the<br />
evidence they are looking for:<br />
]]<br />
Be direct and state how you meet the<br />
criteria clearly, with lots of evidence<br />
to back up your claims.<br />
]]<br />
Mirror the language used in their<br />
recruitment literature:<br />
aligning your style to theirs;<br />
and<br />
enabling computer software<br />
used to scan applications<br />
to match your evidence to the<br />
key competencies and skills<br />
required.<br />
]]<br />
Build different relevant aspects of<br />
your background, knowledge and<br />
experience to the organization and<br />
role, and your longer term goals.<br />
For example, you might highlight how<br />
your interest in a role is a natural<br />
extension of your studies, or explain why<br />
the insights gained in a work placement<br />
indicate how well suited you are to a<br />
particular type of role or a good fit for<br />
the organisation. More detailed advice<br />
follows in the sections on CVs and cover<br />
letters.<br />
www.careers.ox.ac.uk 39