Sunnybrook Leadership Institute 2016 - 2019 Catalogue

Sunnybrook Leadership
Institute Workshops
These workshops are available
to All Staff (individuals who
are direct employees of
Sunnybrook), Leaders and
Physicians
CONFLICT: UNDERSTANDING
YOUR STYLE
Related Workshops:
• Crucial Conversations
• Understanding and Resolving
Conflict
Duration: 3 Hours
Available: 2016/17 and onward
Pre-requisite: None
For: All Staff
Description
Each of us has preferences for how we behave and cope when we find ourselves in conflict situations. Reflection about what
you do and say (your actions and behaviours) when in conflict will help you to identify your preferences. In this workshop,
you will have an opportunity to explore your usual conflict-managing style preferences, learn more about the style choices
you and others have available and how to use different style choices more effectively.
CRUCIAL CONVERSATIONS
Duration: 14 Hours
Pre-requisite: None
Available: 2016/17 and onward For: All Staff
Related Workshops:
• Conflict: Understanding Your Style
• Crucial Accountability
• Developing Positive Assertiveness;
• Understanding and Resolving
Conflict
Description
A crucial conversation is what happens between two or more people when stakes are high, opinions are opposing, and
emotions run strong. These are the kinds of conversations that are often not held, or if they are, are handled poorly.
Both those approaches can lead to unsatisfactory results and undesirable long-term consequences including damaged
relationships and poor team performance. In this workshop, you will experience the skills needed to have effective and
productive difficult conversations.
Strongly Recommended: Attendance at the Crucial Conversations Applied workshop within nine months
14
Sunnybrook Leadership Institute Workshops: All Staff