Sunnybrook Leadership Institute 2016 - 2019 Catalogue

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UNDERSTANDING AND RESOLVING CONFLICT Related Workshop: • Conflict: Understanding Your Style Duration: 3 Hours Available: 2016/17 and onward Pre-requisite: None For: All Staff Description Recognizing when there is conflict and identifying the sources underlying it are the first two steps in moving to resolution. This workshop will provide you with the knowledge and skills that will help you, through dialogue, to discover the sources of conflict for all parties. You will learn techniques that will help you to clarify the other person’s concerns, communicate your own, and apply strategies that can lead to a mutually agreed goal. WRITING CLEAR AND PROFESSIONAL EMAILS Related Workshop: None Duration: 20–25 Minutes Available: 2016/17 and onward Pre-requisite: None For: All Staff Description Research tells us that a poorly worded email can not only misinform the recipient or misrepresent facts, it can also damage relationships and, in some cases, cause or escalate legal issues. With so many meetings and other demands on your time, you might be tempted to write an important email in an improper manner. This eLearning module will provide you with the tools needed to write your messages and ideas clearly and persuasively to colleagues and other stakeholders. 20 Sunnybrook Leadership Institute Workshops: All Staff
“ Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others. ” — Jack Welch Sunnybrook Leadership Institute Workshops: All Staff 21
Page 1 and 2: SUNNYBROOK LEADERSHIP INSTITUTE 201
Page 3 and 4: A MESSAGE FROM DIRECTOR, HUMAN RESO
Page 5 and 6: 56 60 64 70 CUSTOMIZED SERVICES CON
Page 7 and 8: About Organizational Development &
Page 9 and 10: Workshop Titles CORE COMPETENCIES F
Page 11 and 12: How to Register for Workshops, eLea
Page 13 and 14: DEVELOPING LEADERS ................
Page 15 and 16: CRUCIAL CONVERSATIONS APPLIED Durat
Page 17 and 18: HEALTH LITERACY: APPLYING UNIVERSAL
Page 19: SECRETS OF BEING A SUCCESSFUL TEAM
Page 23 and 24: ENGAGING OTHERS THROUGH STORYTELLIN
Page 25 and 26: PROJECT MANAGEMENT ESSENTIALS FOR T
Page 27 and 28: BUILDING LEADERSHIP CAPACITY THROUG
Page 29 and 30: INFLUENCER: STRATEGIES FOR LEADING
Page 31 and 32: 31
Page 33 and 34: EMOTIONAL INTELLIGENCE FOR LEADERS
Page 35 and 36: Sunnybrook Leadership Institute Wor
Page 37 and 38: DEVELOPING NURSE LEADERS PROGRAM (D
Page 39 and 40: EMERGENT LEADERS DEVELOPMENT PROGRA
Page 41 and 42: iLEAD QUALITY AND PATIENT SAFETY: F
Page 43 and 44: LEADERSHIP CERTIFICATE PROGRAM This
Page 45 and 46: TEACHING FOR LEARNING AND COLLABORA
Page 47 and 48: eLEARNING DESIGN AND DEVELOPMENT WO
Page 49 and 50: OUTPATIENT ACCOUNTABILITY SUSTAINAB
Page 51 and 52: PATIENT ADMINISTRATIVE ASSOCIATE (P
Page 53 and 54: PATIENT SERVICE PARTNER (PSP) TRAIN
Page 55 and 56: PREPARING FOR RETIREMENT Being Fina
Page 57 and 58: CUSTOMIZED eLEARNING DESIGN Organiz
Page 59 and 60: Customized Services 59
Page 61 and 62: Education Tuition Reimbursements Bu
Page 63 and 64: Neil Pasricha Author, “The Book o
Page 65 and 66: Ideas, suggestions and or comments
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Page 69 and 70: Achieve your full potential! Career
Page 71 and 72:
INDEX L Leadership Book Summaries .
Page 73 and 74:
H WALLACEBURG H ST. JOHN’S REHAB
Page 75 and 76:
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Sunnybrook Leadership Institute 2016 - 2019 Catalogue

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